I had some issues since I had a CALVET loan and I had to reapply for a buy out loan instead of a refi. It was a pain since we had to do duplicate work.
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For the most part everything went smoothly and I was happy with the overall experience
At times things became confusing with having multiple people in the process. Some people were very helpful while others were not and caused some confusion when other parties became involved.
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I found that their process is still in transition ans so several times we received duplicate forms to fill out and return. It seemed like multiple people were handling I case and they were not well coordinated, looking at the same status for our account. Our loan officer was very efficient and even offered to close a week earlier for our convenience. I had a very good experience with VUHL.
