If there's anything you change in your service it should never ever be Rachel Bruce & Mike Patzius. I have never experienced professionalism outside the military as much as I have with these two. Courteous enough to inform me of any issues and also provided options. I felt like I was working in their field of work after the whole experience. Rachel Bruce... I applaud her for informing me with options that I have with my VA benefits and encouraged me that "it is possible". She gave me my approval letter in a few days while other banks took 3 weeks. Astounding! Mike Patzius, hardest worker on the planet! I don't think there is a curveball that mike couldn't hit. I had answers before the question originated. Loved the stress free environment he set for us. All-in -all, I have never met these two face to face, but if I ever did I would shake both of their hands. This kind of service and respect makes me proud to be a veteran and serve my country! Thank you so much from the Vicente's of Florida!
everyone i delt with during the loan process was very helpfull. Mark and Jaimie couldnt have been more positive and helpfull.
This is my second VA loan. The first was extremely stressful. VU made the entire experience pleasurable, form looking at properties with Denise, to getting the paperwork completed and on time.
Chris and Denise are amazing people. I will work with no one else on my next home! Fantastic team!
Matt was great. Made me and my feel relaxed throughout the whole process. Especially as first time buyers.
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Overall experience was great! I look forward to purchasing my second home one day with Veterans United.
Purchasing a home can be a long process. With many people needing different information from me and others, it would be nice to be kept in the loop. To include me as a cc in emails is must beneficial. Alex had done this after I had requested this from him.
Veterans United Home Loans had asked much of the same documents that I had already provided previously. More communication between the different branches may relieve this in the future.
Over all, my experience was a very good one. Everyone I had spoken with were very friendly and courteous.
It was a great experience, I would recommend other Veterans to use Veterans United.
Our experience with Veterans United & their staff was 1st class.
Brendan is an excellent person to work with! He made the process so easy to go through during this important time in our lives. Purchasing a home is one ot the biggest steps in a person's life and working with Brendan made it so simple that the frustration level that would sometimes be felt was never there.
Brendan, in our opinion, is a superstar in your company!
cant say enough about neil. Could go on for ever but just know he is a valuable asset to your company and im glad we got him to work with when we called
we are making our move now and are very excited to be home owners again
Lauren was also outstanding.
Sure, but the last word up top is disposal. Having talked with several people in his office or those on the team were always helpful in one way or another and that highlighted the team aspect of everything that transpired
My real estate agent Henry Mceachern was wonderful and very informative and understanding of our needs and desires. I talked with our loan specialist maybe twice through the entire process, and typically found myself calling multiple times just to have our questions answered. As first time home buyers its important that we be comfortable and understand the process and this was not the priority of our Loan specialist.
KEEP DOING WHAT YOU ARE DOING !
I CHOOSE VETERANS UNITED BECAUSE MY VETERAN BUDDIES RECOMMENDED YOU, I WAS ORIGINALLY PRE-QUALED WITH MY REGULAR VETERAN BANK (WHO I WONT NAME) AND CHANGED TO YOU. BEST DECISION I HAVE MADE. THANK YOU SO MUCH FOR YOUR SUPPORT AND EXPERTISE IN THIS STRESSFUL TIME.
I did not use Vetrans United Agent