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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,036

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United will be there for you throughout the process of buying your house and keep you informed when there is something needed to be done so your home buying experience will run smoothly.

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend

This is my second home purchase, and I will always choose Veterans United for my home-buying experience. The staff is always courteous and helpful. As usual, I will always recommend Veterans United to friends and family.

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

4.5 out of 5 Stars
Would Recommend

I'd give it a ten overall if it hadn't aged me so bad during the process (grin). Very good process, excellent follow-up. Minor bumps made smooth by the team whenever they occurred and overall a great experience.Definitely would recommend to a friend.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Appraisal took far too long, next time maybe don’t use the same guy so that doesn’t happen. Customer service with Taylor and Shelbi was great!

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
Photo submission from Amber D.

The Veterans United loan team were great! Highly recommend their knowledge of the VA processes, which were useful for the realtor to rely upon. Easy, online process for document collection and communication.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Good ppl I just wish there was a way to keep hackers out 100% of the time. Since everything is done online and all signatures are eSignal, I wish it was 100% secure....only in a perfect world.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend

This is my 3rd (and hopefully my last) home w/VU. You habe an excellent organization and you should be proud as to how quickly and efficiently you do the voodoo that you do so WELL!!!

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

4 out of 5 Stars
Would Recommend

Very pleasant experience working with the VU team. Things went very smoothly and they even impressed our local realtors.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

This is my second time working with Jen and she has been just wonderful. Jen has gone above and beyond to help me with my first time purchase and my refinance. Jen found me the lower interest rate and was such a gift with educating me on the entire process. Jen and her team have made both my experiences so seamless. They answered all my questions and always pointed me in the right direction for the things that I had to do to make the loans happen. I 100% recommend Veterans United and Jen for any and all loan needs - you can't go wrong!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Photo submission from Xiomara V.

Veterans United Home Loan is very organized and professional. A team is assigned especially for you to assist with all your questions and concerns. My team walked me through my process step by step . My lending team was always quick to return all my phone calls and emails. If I needed a something i received it . I also liked all the Videos available . I was able to watch them and understand what to expect prior to Closing. My lender allowed me to Digitally sign my final Closing disclosure prior to closing , doing this made my closing day move quickly. This organization made me feel honored for my Service as a Veteran . Thank you again for Everything . I love my beautiful home. this was my first experience buying a home and you guys are the Best.Master Sergeant United States Army
Xiomara P. Villarreal

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Great service and veteran focused! Will definitely recommend to our friends if they decide to get in the market.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend
headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

DJ, Beth, and Kevin were all absolutely awesome; we would recommend Veterans United to anyone looking to buy home, and already have suggested our team to a friend considering a move to the area.

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

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5 out of 5 Stars
Would Recommend

Thank you VU team! Matt Torres, CJ Snook, Deloris Matthews, Ernie Thompson, Darbi Robinson! The dream team that made ours come true. We are forever grateful!

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

I also want to give a shout out to Eric Wetz. He was always on the ball and kept me well informed!Thank you Max and Eric!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Thanks all involved in our home buying process.

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend
Photo submission from Lloyd T.

The process was very easy and convenient to upload all the necessary documents. Seth and his team were great. Thanks, Seth.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

4 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Thank all of you for being patient with us and taking the time to work so hard on our behalf. Thank you allRonald & Wanda Ruffin

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

More Reviews

See all 401,036 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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