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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,924

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 400,924 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Everyone on Rachel Gruber’s team was friendly, professional, and worked hard to help me get in my home. Veterans United made the home buying process a breeze. I would never choose anyone else to help me purchase a home.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Second time using Veterans United. Their team is thorough and knowledgeable. No easier path to owing a home!

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
Photo submission from Lakia P.

Working with Rob was amazing. Even though my realtor had a plethora of short comings, Rob made sure everything stayed on track. I highly recommended veterans United

headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend

Thank you, everyone! I will recommend Ross to all my friends and family. Ross really cares, is very friendly, and is always available.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

All components of Veterans United were flawless through our entire process from the moment of getting prequalified to closure on our actual home. The Veterans United team was very helpful throughout the process and made things seamless. They were very responsive to any questions, concerns, issues as they arose. They were also quick to get a response as needed. I would highly recommend Veterans United and all aspects of their support team.

headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
Photo submission from Benjamin P.

Veterans United has a professional, knowledgeable, and above all friendly staff. They truly want to secure a home loan for you. They're thorough and let you know exactly what they need to accomplish this. In addition, they make sure that the home you're interested in does not have major problems i.e. bad plumbing, electrical issues, broken windows. Great home loan team!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Really great job, super nice and fast team.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

3.5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Ross needs a raise, extra PTO, and an end of the year bonus. I will be seeking him out if/when we buy more real estate. Couldn’t be happier!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars
Would Recommend

Amazing home buying experience helped me from day 1, answered every question I had and made the entire process very streamlined. The interest rates were not the best, usaa had them beat by a full point however the credits and customer service made it well worth the money until its time to refinance.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

The Veterans United team was absolutly wonderful to work with. from assisting me in getting my credit in order to step-by-step guidance through the My Veterans United app. The app and the team make the process seamless, informative, and simple. They didn't hesitate to reach out to me by email, text, and phone calls with any important information. The concierge service was a nice bonus help get set up with insurance, utilities and moving needs. THANK YOU Veterans United for making this veteran's dreams come true.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

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5 out of 5 Stars
Would Recommend

The team was great, especially Marina. She was always there to answer all our questions and if she didn't know the answer she would do her research and get back to us.

headshot image of Marina Fajre

Loan Officer: Marina Fajre

NMLS# 2491641

5 out of 5 Stars
Would Recommend

Thank you for your outstanding service

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

I must say, I was a bit nervous at the beginning of my initial phone call to the local Veterans United Home Loans office. I did not know what to expect because I was pursuing the homeowner's dream alone. Years ago, My late husband and I purchased our first home together, so naturally, I had a warm voice of comfort when I became frazzled. No shade to the other loan officers, but I needed someone to assist with my particular requests and be more suited to my needs. Thankfully, Veterans United Home Loans has a nice variety of team members who can help you at your point of need. I was matched with Mrs. Phylis Gatlin and quickly discovered why she is considered a true gem on the team. I immediately became at ease and relaxed when she spoke these words to me..." So, you lookin' to buy a home." Her calm demeanor and gentle voice were exactly what I needed. The way we instantly connected was what the doctor ordered because it gave me the extra boost of confidence I so desperately lacked. Everyone Mrs. Gatlin directed me to was so helpful and thorough. I truly believe I got the privilege and honor of working with the best loan officer in the business. She walked me through every little detail until my paperwork was impeccable. I will never forget how assured Mrs. Gatlin made me feel each time she said, "Thank you for being so patient. You'll see in the end it will be all so worth it." Yes, Mam, it sure was. From the credit repair to the letters of explanation and manual underwriting to the realtor, the concierge team, and finally, the closing attorney. It was all well worth the wait. My Veterans United team, Thank you so much. You guys are one of a kind. You are changing lives one at a time.

headshot image of Phyllis Gatlin

Senior Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend
Photo submission from Jasmine O.

Veterans United made the home buying process easy and I couldnt be no happier than working with Jason and his team. I would recommend Veterans United to all my family and friends.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend
headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
Would Recommend
headshot image of Clarke Blodgett

Loan Officer: Clarke Blodgett

NMLS# 2371270

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