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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,123

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I would totally recommend going through this company to anyone who qualifies for a VA loan. The professionalism the extent in which day went and would continue to go to make sure that this process was as smooth as possible for those who have served their country is beyond refreshing. I struggle with PTSD so a lot of the brain work can be overwhelming at times, thank God this awesome team was there to do a lot of that for me so that I did not have any anxiety or feel as though I was being taken advantage of at any point. I feel as though I owe then a debt of gratitude 🙏🏾

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Between Aaron and Christie T. I was blown away with this lending team. They truly are a team and the whole reason I got my loan. I can’t say thank you enough to these two but I was very impressed with both of them. They deserve promotions. They are amazing. Thank you both for all of your hard work.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

I highly recommend Veteran’s United to anyone Veteran looking at buying a home! They made my first experience so easy!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

1 out of 5 Stars

It is clear Veterans United is a big lender with no real concern for the person trying to get a loan. I got a free pair of socks but was living in a hotel for a month while trying to close on the house so it didn’t really help and the loan officer got upset with me and got emotional because I said I don’t feel like he is actually doing all he can to benefit me. I had to google the VA lending regulations to prove to him that certain things he requested were not required. I even contacted my previous lending officer from another home purchase to help me with the process and advise me and it was more informative then veterans United lender. Overall unsatisfied and will not use again. At the end of the day I’m paying for a service and I will favor the person who services me to my expectations. I started the loan process with another lender just in case he wasn’t capable of closing and he advised me against it because “we are so close” yet I could not get a projected closing date.

Response from Veterans United

Danielle, thank you for writing.

I’m sorry we made you feel this way and for the troubles you experienced getting through closing. Our Client Advocates are here and available as an extra line of support if you need anything else at all. If we can make things better, we’re ready to help. Reach out anytime.
 
Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

I would choose and recommend Veteran’s United over any other lender, 100%. Every person that assisted me in purchasing my first home was kind, knowledgeable, and just as excited as I was. I believed home buying would be stressful, but VU made it a breeze.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Everything went very well from beginning to the end.

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

The team I worked was outstanding. They were on top of things thru the entire process!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

The entire team and Veterans united were amazing to work with. They did so much of the leg work that would take us so much time that we didn't have.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

4 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

This whole process with veterans United was smooth and easy. Everything was electionic, simplified and easy to understand. We would definitely use them again and recommend them to anyone looking to use a va loan.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

This is our third time using Janet. From Day 1 those years ago to our most recent loan there is no one better! As long as Janet is with VU we will use no one else!

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Everyone was so great!!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

The team did good, give them a raise 👍

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4 out of 5 Stars
Would Recommend
headshot image of Justin Patlan

Loan Officer: Justin Patlan

NMLS# 1932969

5 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend

Everything went great! I couldn’t believe how quick everything happened and how effortless it really was. Everyone said it was going to be a long drawn out process spanning over a few months. But, we were able to get everything done in 30 days! Thanks guys for everything you have done!

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

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5 out of 5 Stars
Would Recommend
headshot image of Shawn Glover

Loan Officer: Shawn Glover

NMLS# 1974383

5 out of 5 Stars
Would Recommend

James and his team are always patient, helpful and kind. Always communicating the details but at the same time make it very easy. They make the whole process that is usually very stressful very easy.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Veterans United provided prompt, courteous and extremely professional service and support through the entire process. This is how real professional people conduct business, unlike many other so-called professionals these days.

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars
Would Recommend

Thank you for everything! We are truly blessed and we appreciate all your hard work, in making this happen! I’ll be sending pictures of my daughter, jumping in the pool soon as I can. Again, Shane, you are the man we really really really appreciate you and your team! God bless!!!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend

My Veterans United experience is one I'll not soon forget. Scott and his team went well beyond the norm to make sure this transition went smoothly. And Helen demonstrated the patience and commitment it takes to become a valued realtor. I would recommend (and did!) each and every one of them to family and friends.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

More Reviews

See all 382,123 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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