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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

427,744

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 427,744 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

This was absolutely a great experience working with Veterans United. The hardest part of the process was actually finding a house, and it took place while we are in Germany ensuring that we have our own home yo move in to when we get back to the United States 10 out of 10 would recommend

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Everyone was very helpful thanks

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
Photo submission from William H.

Mike and Neisha where the greatest to work with!!! They did all the work and made our dreams come true!! This is the place for any veteran who wants a new home! Mike and his team do all the work and make the experience more exciting!

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend

Zach was also Amazing and very quick to respond to my inquiries. Thank you all and hopefully I win the 100k drawing.

headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

4.5 out of 5 Stars
Would Recommend
headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
Photo submission from James S.

Had a smooth experience with getting my new home. Any questions I had were always answered with professionalism and great care. I would highly recommend veterans United to anyone looking for a home.

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Everyone on team was amazing and did their part to finally become a Veteran first time home owner. Super happy and excited to start a new chapter in my life with my new home.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

1.5 out of 5 Stars

Overall, I would not recommend Veterans United. This is my second VA loan, not a good experience!

Response from Veterans United

Hi Donnie,

I'm really sorry to hear this second VA loan experience didn’t live up to expectations. That’s disappointing, especially since you’ve been through the process before and came to us with a sense of what it should feel like. We aim to make the VA loan process smoother, not more stressful—and it sounds like we missed the mark here.

I'd appreciate the chance to hear more about what went wrong. If you're open to it, please reach out to our Client Advocate team so we can take a closer look and see how we can improve. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We're here Monday through Friday, 9 a.m. to 5 p.m. CST, but you're welcome to reach out anytime.

5 out of 5 Stars
Would Recommend

Everyone did such a fantastic job! I couldn't have done it without everyone! The long hours and all of the tasks were completely worth it. I wouldn't have changed a single thing about my home buying experience with the team that I had! Thank you so much!

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Would Recommend

First home buying experience. Wasn’t expecting it when the time came because it was 6 months ahead of schedule. The team worked with me step by step. Found out home and closed within a month. Still trying to get over the excitement

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

This is our third home purchase and our loan with VU was the smoothest of any of them. Would highly recommend them for your VA loan!

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend

This was almost a seamless process. Only issues was with the APP on my mobile device. I was traveling during this whole process and the APP gave me problems signing in and viewing docs

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Great experience with Veterans United Home Loan and with Alice and the VU team who made every effort to communicate with us effectively. .

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

OUTSTANDING job. They have many people assigned to this process and at first I didn’t understand it, but now that I have grasped the concept of their model it appears to be a stellar idea.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

CJ and his team did an incredible job.
Could not have asked for better.

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend
Photo submission from Raymond M.

We’ve been searching for a home for about 4 years and Carl Thomas from Veterans United has been such a blessing this last year working with us. Carl and his team worked hard to get us approved for a loan and I will be forever grateful. Thank you Veterans United, Carl Thomas, and his team!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Ryan and Abby were both amazing and helpful throughout the entire process. This was our first home buying experience, and they both made us feel at ease, inform,d and taken care of from start to finish. I cannot recommend them highly enough!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

More Reviews

See all 427,744 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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