It was very nice to work with Todd Keicher, he went above and beyond the call of duty to see that all went smooth and that all the basses were covered. I can't imagine working wihe anyone better and It was an honor to be on his team. Please thank Todd, and his understudy for a job well done..
My realtor on the other hand, Mr. Eberhardt, would not answer my phone calls when I really needed him. The property was left with a hot tub in the back yard, before we signed the papers, we asked the sellers realtor to please have it, and all the trash and basket ball goal removed from the alley, they said it would all be removed. The sellers realtor said he would have everything cleaned up before we sign the Papers. The day I signed the papers, nothing had been removed. Through my realtor, some how, the seller got my information to include my name, phone number, and address. The seller put my information on internet, and I have had numerous phone calls and text about a free hot tub. One girl even came by the house to ask if I still had the hot tub. My realtor tested me that it would all be removed this last weekend but as of last night, the basketball goal and all the trash was still in the alley. He will not talk to me on the phone, just sends me random text. To think I have my old house listed with him and he doesn't have the courtesy to talk to me on the phone.
Overall a good experience.
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Rob and his team kept on top of the whole process from phone calls to e-mails, to sending documents and receiving them. No matter what day it was, if I had a question, Rob would return my calls. He really enjoyed taking my wife and I through the process. I kept up with it myself, and helped expedite requests Rob had. We were able to close our loan out in under 60 days. Rob did a great job corresponding with the seller and buyer agents. Rob kept my husband positive all the time when he would worry about the home loan. We were informed 100% of the time by Rob and his team. That was very important to me. Rob was fantastic, and I felt that I gained a close friend and not a loan officer. Thank you again for all your support in seeing us through to this home loan. Regards, Tom and Pat Roe
Your team was excellent and enjoyable to work with. ..Quita Rogers is an assett to your team. WE could not have asked for a better overall experience.
Thank you so much,
Roy and Lydia Jenkins
Best real estate agents a buyer could ask for
Great customer support and assistance.
We are very pleased with our association with VU.
I have never had such a great group of people work as hard and proficient as Joe and his team did to make sure that I got my home. They were very punctual and answered every question I had within minutes of emailing them. I have a brain injury and it is hard for me to remember things and working with Joe and his team made me feel like nothing was wrong because of how great they were. I have already started recommending them and your company to my friends because of how amazing the team was and also how much they care about the customers they are helping. Thank you for everything and it was an honor to work with Joe and his team. Semper Fidelis
Sgt Scott Brasher
no, the team was great and always answered my questions