Excellent loan officer and real estate agent. They are definitely committed to helping veterans get into the home of their dreams.
The only downfall to the process was the amount of paperwork we had to come up with.
Brian Poterbin and his processor Jocelyn Diehl made our financing process seamless. We were beyond pleased with the EXCEPTIONAL CUSTOMER SERVICE we received from them.
VA Loans are known to be tedious and time consuming, yet VU was on top of things and made the details easier to negotiate. VU turned what became a complicated transaction into a win/win partly because of the underwriting team's efforts.
Ben was a great help from start to finish. tks Ben
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Thank you for helping veterans fulfill their dreams of owning their dream houses. Keep up the great work!
We had a very high rate on our primary loan and extremely high rate on an interest only second. We also a payoff program on a very large debt that we had just completed about a year ago that was hard on our credit. Shelly was there all the way to help us work our way thru all the paperwork with the underwriter to show our improved credit ad how much better our situation would be after the new loan.
I would like to say Mike and Gina were great to work with. They were very helpful and thorough through the whole loan process. I would definitely recommend veterans united to others
As a first time home buyer i was nervous about the process. But this whole process was a breeze thanks to the team i worked with.
Would be happy to write a recommendation for Josh and his team anytime, and will definitely recommend VUHL to my colleagues. Thanks for a great experience.
She was out standing. She knew exactly what type of home we wanted. She gave us many home to view. She was the best.
Ashly and Joe were great to work with! Give them a raise ! :)
He was ok until we found a home we decided to pursue & then he became very hard to get ahold of. At one point my wife and I left him several messages,text & emails over a span of nearly two weeks before he got back to us. Thank god for Jeremy our loan specialist.
Jake was the model of patience, diligence and kindness. After our truly discourteous cancellation relative to our first efforts, there were certainly reasons for recriminations on Jake's part. But no; nothing of the sort. All in all a very satisfactory execution of an involved procedure. Thank you all. And kudos to Jake. He's a "keeper."
Rich and his team were very knowledgeable regarding the loan process. They always made me feel as if I was their only customer. Even though there was a two hour time difference they where still able to provide all documents to sellers within allotted time frame. I truly thank them for everything they've done. Lastly, I would like to give a BIG THANK YOU to Chris Strange(925-291-6384) the Sales Agent with Tohtal Real Estate. He is a truly dedicated Agent that was always Johnny-On-The-Spot. I highly recommend that Veterans United utilize this A+ agent. Thank you all.
Eddie J Hamilton II
Happy Home Owner
Underwriter sucked. As bonafide Veterans. We do not feel we were treated fairly and in a timely way
Daniel was very professional and explained the process and requirements every step of the way. He assisted in smoothing out the wrinkles with detailed explanations as to why VA needed thing a certain way...
A very pleasant experience...