My team did a wonderful job. I really appreciate everything they did for us.
The team took control and conquered every situation. Every hiccup and speed bump was dealt with swiftly and efficiently and they were able to provide my family a home within a couple of weeks since contract date. Very communicable on every step they needed me to complete. Super thankful for Yohannes and Nathan and Brooke for staying with us the entire time
VU provided outstanding service and assistance through out our purchasing experience,
Just wanted to post this to say how grateful we were to have Jimmie Draper as our guy to help us through this process. He was always there to answer any questions we had even on days where he shouldn’t have been working. I’m pretty sure we had another person that we’d were suppose to work with after the initial process started but I honestly didn’t want to so I just kept going through Jimmie for everything lol as far as veterans United themselves, great company with great interest rates and wouldn’t have gone with anyone else. Thank you guys! Shoutout to Jimmie!
Rachel and her team made the process simple and manageable. My questions were answered quickly and her solutions were understandable and simple.
The overall process was more tedious than other VA lenders and the appraiser’s they use do not do their jobs. A $700 appraisal still had the VA buyer have to go out and take pictures of smoke alarms.
Response from Veterans United
Hey Marlon,
I’m sorry to hear the process felt more tedious than expected and that the appraisal added extra frustration. VA appraisers are independent and sometimes need additional proof, like photos of smoke alarms, to meet the VA’s requirements. I know that doesn’t make the situation any less frustrating, and I appreciate you sharing this feedback so we can keep improving.
If you’d like to talk more about your experience, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
I highly recommend Veterans United! This was an awesome experience! Very helpful people, quick answers to my questions. It was a seamless experience and I highly recommend Rain Mitchell and Craig Blumfield. I just can't commend them enough!!!
Top notch throughout the process. The team went above and beyond my expectations.
Absolutely wonderful team to work with!!! 10/10!
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From the first phone call to closing this has been one of the smoothest things I have ever done.
Bobby, Ashley and his team were always available and always to help no matter what came up and believe me, there was a lot that did. There are extremely professional and always available. I see them more like a great friend that goes way out of their way to help. They were always patience, and they were quick to response for me no matter what. Great Team and Great Teamwork
Its been a year-long journey of many financial, credit, fraud realtors and medical issues that have caused us so many struggles to find a home. We were extremely blessed with Adam Craig and his team that guided us and never gave up on us. Thank you to bless us and giving our 5-year-old autistic son a yard to play in!
