Veterans United Home Loans is blessed to have Tyler Billington and Neisha Harrison working for you. These two people were awesome to work with, and made the entire mortgage process easier. I will be sending a letter detailing my fantastic experience with both of these individuals...please make sure you give them the recognition they truly deserve.
I am very appreciative of the service that VU gave my wife and me. Very professional and patient with us.
Our loan specialist kept us up to date and answered all our questions quickly. She made the process very easy.
My name is Morris Moll I have saved my comments for last, simply because I was informed by Harris that it was a team effort on behalf of all at V U. Of course my special thanks goes to Harris and Shane both who had answered all of my questions. And I had alot. They both made me feel at ease even when I asked the simplest of questions. They never made me feel as though I was asking a stupid question. It is nice to know that there is someone that has my back during these trying times...
Thanks again to all at Veterans United.
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A special thanks needs to be given to Jamie Spree who did most of the leg work.
The best part of the experience was dealing with the same people the whole time. It met a lot to me to build a relationship with Nate and Jocelyn and really to build a trust. I'm fairly sure there were a lot of people actually involved in the process, but I had a singular point to address questions and concerns too with a comfortable knolledge that a prompt response was on the way (to the point all communications were prompt, there was no waiting days to hear back).
I would recommend your service to others, not because I got through the process and purchased a home, but because Nate and Jocelyn made the process simple and easy to understand.
I think the lending institution should have been up to date with the Indiana Laws and the regulations for title companies and the handling of funds $10,000 or greater. Over all I would recommend Alberto at Veterans United Home Loans. I believe Alberto and Holly did great for me.
Fast track Jason Zack.
I really do appreciate the above & beyond approach that Durell Cope took to make the loan happen. She is the definition of customer service. Thank you again Durell.
I have worked twice with Brian and both times he has been great to work with and accomplishes exactly what I am looking for. His manor, his caring attitude, how he follows up after we have talked about something, his efficiency, and his great personality make him outstanding in his field. I have recommended him to my son, and anyone else that is looking for a new mortgage or want to renew theirs! I believe in him that much! I must say that Nicole Howard was excellent also, to work with and answer my questions. I never once had a problem getting hold of either one of them when I did have a question. Thank you for such fine employees!
I think the process went very well. I would absolutely recommend your company to friends and family. As a matter of fact, I already have passed on Luke's information to a co-worker of mine.
Thank you for all your assistance.
Shawn did a great job and I sincerely appreciated his efforts. This was the smoothest transaction I have ever had purchasing a home or property. The only recommendation I have is to follow through when making a statement. For instance; if you say you are going to call back do so, there were a couple occasions in which return calls expected were not returned. In the scheme of things this was small and as stated the experience was excellent. Tom...
The underwriters need better communication with the loan officer, closing was pushed out twice due to the last minute things required.
I have to give Troy Jensen, my realtor, a huge thank-you. I told him exactly what I wanted and he found it in one day. He is a wonderful professional and also very knowledgeable in the VA Loan process.