Jason, was amazing to work with. He was very kind and courteous. He was able to meet with my wife to look at the different houses and he fought for a good price on our house and gave great advice on how to tackle the different issues that came up. I feel that Jason will be a life long friend from this experience. Would recommend him to everyone we know.
I feel like I had two different experiences with VU. Everything went well up to the point of the appraisal. Things were hectic and stressful after that point. Some of the items were beyond Ryan and your companies control. A lot of the issues just came down to timing with a wedding, honeymoon, closing on a house, and my agent being out of the Country during the final process.
A low appraisal was beyond your control, but I had to manage the fallout of this process while on my honeymoon and submit additional documentation.
I would recommend a checklist for all documentation required for each step of the loan process. I was very frustrated to find out the day before closing that I needed to submit another verification of employment. I was on my honeymoon and therefore away from my work computer which was required to access Mybiz.to complete this task. I understand this is required *10* days before closing. This required me to go into work at 5am on the *day* of closing to ensure completion in time for closing.
I was also frustrated with the process of verifying funds in my bank account. When moving money between my own accounts (savings and checking) for things like builders deposit etc, I was required to submit verification several times and justify "increase in balance forms." I understand this is required to verify no additional loans are taken out, but I feel this process should have been explained up front, and the reasons for it.
Overall I had a positive experience with VU and would recommend the company to other Veterans.
They were very patient and was always on time.
Dimitry Choukline d id a excellent job and a very nice person to talk with. The staff at VUHL did a very good job and was satisfied with the loan all the way through. Thanks a lot,Robert Ables Jr
I could have not asked for better people to work with with my purchase of my new home. You guys were AWESOME. Thank you so much for always being there for me............thru thick and thin!!
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ThAnk you for all your help.
I couldn't be happier in dealing with my team at Veteran's United!!! I actually enjoyed working with each of them and will seek out others to recommend their services. Surprisingly, 3 fellow veterans that I have known for years have also used your company and each says the same thing. You are an outstanding company of highly knowledgeable professionals who treat their customers with dignity and respect. Thank you just doesn't seem to be adequate enough.
We got a beatiful home in a nice location and that would not have been possible with VUB. Thank you all for your help, most particularly Andrew and Cortne.
Ryan Griggs and his team were excellent and a pleasure to work with. They were all very knowledgeable and friendly. Would direct anyone to his service. Thank you Ryan and your team in getting us a home that we are really enjoying. Your suggestion to use Leslie Hammond as our agent could not have anyone better than Leslie and her team as well.
Thank you with the most sincerity,
Ron And Sherry
I was very pleased with my overall experience. I would not hesitate to recommend united Veterans home loans or the real estate agent that I was referred to. Julie Wilson was the real estate agent and she was exceptional
The real estate agent that was assign to assist (I FIRED HER) I HAD ASK HER TO PLACE A OFFER AND SHE HAD MADE A REMARK ABOUT QUOTE; WELL THAT OFFER IS PRETTY LOW AND MOST OF THE HOMES THAT ARE SELLING RIGHT NOW AND GETTING WHAT THEY ASKED FOR!! Oh well her lost my Gain, Plus I met two very nice real estate agents by accident while shopping for a home, They were aggressive and this is What I needed to get what I wanted (I DONT LIKE TO PLAY GAMES) . I would also recommend Jane Bushee .
the tracking program was very helpful in keeping us informed.
Agent knew a lot about all he houses we looked at. Was honest and told us about certain houses were full of issues
We work great together .They both were the best.
The team did a fantastic job making us feel welcome and important. From the administrative assistant up front to Mike, the whole experience was a phenomenal one from stat to finish. Thank you!
i can't express enough my pleasure and satisfaction with the VU team that worked on my mortgage!! Kudos to everyone there!!
However, I can't begin to express my dissatisfaction enough with my realtor, Carolyn Redinger!! I will NEVER recommend anyone to her!! Everyone who knows me, knows my complete frustration with her.... NEVER again!! Please do your customers a favor and never refer to her again. I should have fired her after the second time I met with her, but it was desperate to get a home purchased.....
I hope to speak with Ryan about my experience with her.
Can't think the team enough
And thank you for the gift that you sent me my boy loves it
...specific to my file. I could go on and on about how responsive Christina has been, how hard she has worked, how her sense of humor carried the load at times, and how she was always available to talk about the loan process or my file when all I really needed was someone to listen. (Each of these topics is worthy.) But I think I can sum up my experience with Christina - and VU - in the following way: I called VU hoping to purchase a home. What I found in VU was an organization that really seemed interested in me and in my daughter; what I found in Christina was a true professional that became a true friend.
Does anything else really matter?
Thanks VU! Bravo!
Our overall experience with Veterans United was fabulous. It made our home purchase process exciting and very satisfying. Joe Ferling is a tremendous asset to Veterans United and I am sure that there are many others as well. We are so blessed to have had Joe as our personal loan specialist.