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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,198

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 393,198 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

3 out of 5 Stars
Would Recommend

Casey Schaedel did an amazing job helping my wife and me. He was always there answering every question we had and went above and beyond to guide us on this long battle. Thank you Casey

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
headshot image of Whitlee Goostree

Senior Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

I will be using Vet. United again! Thanks for helping me into my first home

headshot image of Jamie Itamoto

Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Over all a very expedient process and pretty Painless. The website was very helpful and organized. I especially liked the to-do section.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Outstanding experience without any disappointment, well pleased 😊👍🙏

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

This was not a typical home purchase and several unique features related to me, they got everything taken care of.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Thank you for your help and assistance with my loan , you guys rock!!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Would love to see a commercial for my team!! I will be forever grateful to them.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

4.5 out of 5 Stars
Would Recommend

Overall my experience was a good experience. All the staff were knowledgeable and reachable. As this is all new territory for me it can’t be overstated the help that Veterans United provided us in this big process. Thank you all so much

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

3.5 out of 5 Stars
Would Recommend
headshot image of Josh Miller

Loan Officer: Josh Miller

NMLS# 2288848

5 out of 5 Stars
Would Recommend
headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars
Would Recommend

Trevor's team was very easy to work with and provided an excellent service. Highly recommend Veterans United.

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

With so many lenders and realtors we're glad we went with Veterans United! The whole team was so helpful from the very beginning, and we always felt like Justin and his team has our back and best interests in mind! With us being in TX trying to find a home in MD we needed a realtor we could trust, and Jayme with Gina White Home Team was absolutely the best! She visited several homes for us and took very detailed videos, gave us her honest opinion, and was there to help us every step of the way... Working with Veterans United made this home buying journey easy and would 100 percent work with the whole team again!

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

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4.5 out of 5 Stars
Would Recommend

Overall, the entire team played a huge role in getting things done in a timely manner and keeping us informed as the buyers. I would 100% want to work with them again and would recommend Veterans United to my family and friends

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Todd Hirashima

Loan Officer: Todd Hirashima

NMLS# 1031435

5 out of 5 Stars
Would Recommend

Best experience buying a house

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

0.5 out of 5 Stars

This was absolutely the worst experience I have ever had. It took veterans united home loans so long to figure out how to get their paperwork in order it cost me a 4.5 percent increase on my mortgage. This company is definitely not for veterans. With out a doubt the worst company I have ever dealt with and will not suggest to anyone to use them. It was so bad that my realtor has put a black list with their name on it so the

Response from Veterans United

Kyle,

Thank you so much for this feedback. I know we can’t turn back time but I can assure we don’t want to leave you feeling this way. Sarah from Client Advocate has emailed her direct contact information your way. If you’d like another set of eyes on how things went or anything else, we’ll be here.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Ryan Madison and his teammate Selina Culp were there for me and my mom during this whole home buying process. Sometimes I thought they were my real estate agent because things got accomplished when I contacted them about an issue. Both of these individuals took the time to explain things to my mom because of my work schedule. I really appreciated all of the assistance provided and I thank them so much.

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

More Reviews

See all 393,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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