The only comment I would have to make is maybe a little more communication. There were times when I had to ask how things were moving along after not hearing from anyone for quite a long time. It's nice to just hear from someone, even if it's just to say waiting on paperwork. Other than that, my experience with VU was fantastic. Being a first time home buyer, everyone was very helpful.
I would like to thank Nathan and everyone at Veterans United for helping me achieve my dream of owning a home.
He was outstanding found us the perfect home worked with our loan officer and he was again outstanding did not like any other agents would use him again and send him referals .
Very professional and courteous. I would totally recommend VU to a friend in the military purchasing a house. The only thing that could have made the experience even better would be an objective comparison to other mortgage providers, that way customers could get a feel for how their experience with VU might compare with other VA Loan providers.
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He helped answer many questions I had arise throughout the entire process.
Our agent was not so professional. She was horrible with communicating with us. It was not even her who found this home for us. We had to do our own research to find a home. She showed up to our home inspection with her children and just let them run all over the house. On the day she gave us our keys she called us to say she was on her way to the house to meet us there with the keys (or so I thought) and right before we arrived I received a text message where she basically said she left the keys under a rock outside our door. She never once even bothered to call to say congrats or anything! I would never recommend her to any of my friends or family. I'm just glad that even with her poor customer service we were still able to purchase our dream home!
Zach was a great person to work with, as was his assistant, Shannon. Absolutely no complaints.
Good day my friend -Mr. Crites, I am very pleased and glad to have come to know you during this process; and I am excited and pleased with the entire process with you at the drivers wheel. Sir You did great! You did an outstanding job and have met the measures of 10 out of 10.
As to Whether the final number was 1 or number 200 of your career, that milestone is a true testament to you and the dedication and commitment you have; not only as a person with good character; but to future potential home buyers and Veterans United. This speaks of a man with good character and a covenant of the most high. Your good deeds are recognizes and are in the record books of my heart -this truly cannot be measured by a number. Veterans United have a bright and efficient Loan Officer in you. They are best to recognize that...
More so, I am a well satisfied customer and homeowner... be it, as number 202 of your diligent, professional and committed tenacity in taking us from step one to the final process -thank you.
I will take the honorable time to complete the survey and I will give the rating my heart beats out. Not to worry, it will get done.
Brandon, you have earned a 10 out of 10 and thus the company has too. I will also keep you as my first recommendation through Veterans United and be sure to advise all my Veteran friends as well as non veteran friends of Veterans United and the Star Loan officer of Veterans United (Mr. Brandon Crites) and team mate Cameron. You guys are AWESOME!! Yeah!!
I once again want to thank you for your hard work and your diligence in processing my loan start to finish. I will always remember this experience and remember the highs and the lows as I have learned a lot about this process. My faith is the foundation to my living and growing as I face life's challenges and the good gifts from the most high -GOD my Father and the Son my Lord Jesus Christ.
Thank you and may all our steps be guided from heaven above.
A great Loan officer team -Brandon and Cameron..
Gentlemen, please have a wonderful and powerful day and weeks ahead. Thank you to Mr. Brandon Crites and Mr. Cameron Hofmeister a 10 out of 10.
Kayla, Eric, and Phil were absolutley the Best from the beginning to close. They worked with me every step of the way. I am greatful to them for thier outstanding dedication and experience. They Rock!!!!!!!!!!!
Steve McMichael is without a doubt the best I've worked with. If I ever need any assistance in the future, he will be the one I ask for. Great job by Mr. McMichael.
Thank you again for making my new home dreams come true!
Our family thanks everyone for their hard work and allowing us to call Virginia Beach our new home.