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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,895

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,895 unfiltered, unedited reviews

Starting on Page 1638 of 11532. Return to Page 1 »

2 out of 5 Stars

Poor communication at closing.

Response from Veterans United

Hi Raymond, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our detailed explanation of the closing process has help you gain knowledge on this issue.

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

The pre-qualification and loan application processes are simple and well guided. Add to this, the coordination and concierge service fully rounds out the aid package. Overall, this made what would be a complicated experience much smoother and with far less anxiety. Thank you Veterans United team!

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Hulen

NMLS# 1925263

5 out of 5 Stars
Would Recommend

This is the best team I have worked with after multiple refi's during my time

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars
Would Recommend

Very easy online process. Quick response from the team.

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Loan Officer: Benjamin Western

NMLS# 2113587

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

Loan Officer: Ted Richardson

NMLS# 743121

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Thank you all. The experience was simple and easy. Very professional and helpful the process was very easy.

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend

Exceeded My Expectations! Jordan My Loan Specialist was The Best. Kept my Wife and I informed every step of the way. There isn’t a Rating System that could adequately rate how truly satisfied we are with Veterans United Loan Process and Our Loan Specialist. Thx VU

Loan Officer: Jordan Miriani

NMLS# 2121250

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Outstanding service! I can’t been my happy with the results. Thanks again Veterans United

Loan Officer: Tyler Van Riessen

NMLS# 2101423

5 out of 5 Stars
Would Recommend

Highly recommend.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

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4.5 out of 5 Stars
Would Recommend

If all the Veterans United teams are this efficient any veteran world wide will be able to own the home they want

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

4 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

3 out of 5 Stars
Would Recommend

The whole processed seemed to be slowed down by bureaucratic red tape, completely unnecessary. I had a loan concierge. Not sure what that is or his purpose. My loan specialist was nonexistent, and her assistant who seemed to be handing our loan was out of the office more than she was in. The whole process was way to slow.

Response from Veterans United

Hi Richard, We appreciate your comments immensely, and we know how tiresome it can be to tackle paperwork head on each day. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. We apologize that our service did not provide the personalized experience you expected throughout the process. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home. Please reach out to us if you would like to discuss your experience further.

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
Would Recommend

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

More Reviews

See all 347,895 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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