Your company is very lucky to have Zachary and his staff.
We are so happy that we found VU. We were so impressed with the level of service we received from beginning to end. Brent explained each step of the process and always let us know what to expect next. He was very patient with our million questions and called us on a regular basis, which added a nice personal touch. Every step was completed timely, even at closing. The closing attorney actually commented on how quickly the funds were disbursed! Every thing went perfectly. Working with Veterans United was a great experience. We would definitely recommend VU, and specifically Brent Schultz to everyone!
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I would not have thought that buy a new home would be so easy and almost so care free.
This was the best service buying a new home that I have received in buying my three previous homes.
My family and I are very happy we got the loan for our house. The team that helped us was excellent in providing the information we needed in a timely manner. We are very happy that we went thru Veterans United. They were able to close on our house on the day the said they could. Claudia our Real Estate Agent was the best. she called almost everyday to see what was going on and how we were doing. We are a little bit crazy but she was so easy to work with and we got the house we wanted. She was awesome. The whole team did a really good job. Dimetri was on top of are paperwork as well as being a friend during some stressful times during the loan. thanks to the whole team.
Was just a perfect match between penny and eric i couldnt of asked for more. I would like Eric know i couldnt of done this without him thank you so much.
Very friendly, knowledgeable, and answered questions or requests in a timely manner.
jerry and dmitry were great. kathy was like a dream come true. as a first time home buyer i could not have asked for a better experience.
*Appreciated the loan
*Nick Born - deserves a promotion and raise. Excellent customer service!
*Lindsay Svoboda-Pleasant. No vacation coverage, spotty communication, ie. she notified us that she was going on a week vacation when our loan was going to underwriting. No word from her team the whole week she was gone. We didn't know she was going on vacation the Friday before we closed. Our loan was still in underwriting. We had to give notice to our landlord that Saturday. Very Stressful!!
*Underwriting-the gal seemed amteurish. She got stuck on Vonna's prior employer being out of business. Vonna's been in accounting over 20 years, lots of other prior employers to verify. Also got stuck on IRS info. Went around and around on same info. It was all there, she just had a hard time understanding it. Finally the underwriting supervisor stepped in and pushed the loan thru. Unneed stress!
*Will recommend with warnings about delays at the end. Too bad b/c we were so impressed at the beginning.