Keegan worked on four different homes in two different States before we finally made it to closing. He was always patient and offered his insight when ever I had a question about the home buying process. While I was getting frustrated, he kept me focused on making it to closing with a home that would best suit my needs that required the least amount of work in the location of my choice. VU referred a realtor that was knowledgable about the area I wanted to reside and he seemed to work well with my loan specialist, Keegan Magee. Between the two of them, I'm finally in a home of my home for the first time in my life...something I never thought would happen.
Aaron and Johnny made the complex process of buying a home easy to understand and offered support in a professional manner.
We would highly recommend Brent to anyone as their Personal Loan Specialist. We were pleased with our experience with him.
Everyone at VU was excellent, I would recommend you to anyone and I highly recommend Zach Kieffer as an outstanding loan agent.
Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.Get a Quote Today!
Will use again for our next home purchase.
My family and I could not have had a better experience, it was awesome having a team like we had that kept us updated so well. Any question we had was answered without hesitation, and we always knew where we stood throughout the process. Jerry and Dmitry were outstanding.
The only issue I have with the process is the depth of what you are questioned on. And when we did explain or do a letter of explanation, we were asked about it again and again. On a few things I had sent it 3 separate times. And it seems that there are many many people with hands on your loan process and one doesn't know what the other ones are doing so its somewhat frustrating. We do appreciate the help in receiving our loan for our home so overall good experience.
Allen & Mechelle West
Awesome team, we would gladly call upon for assistance again.
Our real estate agent wasnt helpfull at all we did all the leg work in finding this house. If we could do it all over again we would not hire her at all.
The document e-sign system could use some improvement: When the signed documents were updated, the email notification said I need to sign the docs again; but when I got in the system, I saw that there were some minor changes, but there is no place to sign again.
Our closest friends started the process of buying their first home at the same time we did. At every step of the way our Veteran's United team has outshone their mortgage company. Things that took weeks for them, took only a day or so for us. Our team answered any questions we had and thoroughly informed us of the process, things to expect, etc., while our friends couldn't get a straight answer from their guy for love nor money. I would have raved about our team even if I hadn't seen how poorly our friends were treated, but to be able to compare our experiences side by side has been extremely enlightening. Thank you for making this process so much easier and less stressful, thank you for answering every question we had and many we didn't think to ask, and thank you for treating us like people and not numbers to be manipulated. We have already recommended your company to several people and will absolutely continue to do so. Thank you!!!