I'm thankful to the whole VU Team and Associates for a successful loan experience.
I honestly have one recommendation, and it’s that when giving a price on an estimated insurance or what have you be that it be more clear and up-to-date. I know the system that y’all use tells you estimate of what the insurance would be like, but for the place that I was buying, the actual price of the insurance was almost 3 times as much. Aside from that, everything else went smoothly.
It was awesome to work with you all
Excellent service, response time and customer service!
I have worked with Chris Hill for 3 loans the last 4 years. On each loan for 3 different homes we purchased Chris was outstanding!!!! A 10, 10, 10 in every aspect.
He is exceptional to work with, very educated in his field, professional, personable and always has a minute to answer any questions. Every voicemail was returned promptly.In the last 6 months I have worked with John Wilson (Chris Hill's assistant) He was exceptional, patient, professional and so easy to work with. He was very detailed oriented and stayed on top of the loan every minute! I cannot thank him enough. Everyone should have a work ethic like John Hill.I will miss the repoire I had with both of them.
The whole process went very smooth !!
Might have been nice to get teh House inspection done before any of the other processes were done
Wow what can I say …. We had a deal with another company (3 months in and 2 days before closing fall through) not only did Chris Draffen save the day but his incredible team … Landon Franklin and Jenny were absolutely amazing to deal with ! Super responsive , professional and turned a nightmare experience with another company into a dream come true with VU . From our application to cleared to close in under 3 weeks!! Their attention to detail and quick responses made this transaction seem less . I will never look elsewhere for our home buying needs ! If you need a Dream Team for Homebuying …. Chris Landon and Jenny are it ♥️ Thanks for saving the day and making our homebuying dreams come true !! #whoyouworkwithmatters
Things were smooth until Underwriting started. Things got missed and jumbled up.
This marks our third time working with Zach and there are only and always fantastic things to say! He is the simply the best and our friends who we refer him to say the same thing. Trustworthy, knowledgeable, a problem solver, and someone truly on your side working toward your benefit with a lot of industry wisdom. Veterans United is very fortunate to have him there and we look forward working with him again.
Great people,very helpful. Treated us like human beings, gracious and kind. Can not thank Hannah,Lacey and Emily enough for all they did for us. We are finally getting our dream home. The respect they showed in honor of my husband's service went above and beyond.
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Mirza Kulenovic, our underwriter, was exremely thorough and kept us on track.
I would recommend you guys to any veteran!
From the very beginning I was met with a friendly voice and encouragement with the home buying process. It made me feel as if these people were actually trying to help me as opposed to me being just another number and loan application like other companies have done. Each member of this team was kind and courteous every time I reached out with concerns or questions. From the time they got to work in the morning to sometimes late in the evening these individuals were more than willing to talk me through this process. I cannot say enough about how amazing it was to work with them. Thanks for helping me become a homeowner.
