Pamela went over my expectations; when there was something that I didn't understand with process, paperwork show took time and explain everything. Will recommend and give her the highest recommendation and will work her in the future.
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My wife and I are very pleased with the VA Loan Process, it was conducted in a very professional manner, our loan officer Stuart Waters was in constant contact with us and kept us informed of any documents needed or issue's that came up throughout the VA Loan Process. My loan Officer made sure I understand what forms I needed to submit and he explained in detail what the forms were for. Our buying process was not met with any issues that could not be taken care of within a timely manner. Whenever something came up that needed verification or explaining I received an e-mail or a phone call, this allowed me to get the documents together in a timely manner and prevented any delays to my closing date. I am very grateful to have had Stuart Waters as my Loan Officer, I contacted my Loan Officer Stuart Waters about 5 months before I was ready to purchase a home, he took me through the process and we found that I was not quite ready to purchase, because there were somethingâ€™s I needed to clear up, and have answers to, when the loan process went forward. So we decided that I should wait about 5-6 months. He told me to contact him about 6 months and we would get the process going. I contacted Mr. Waters six months later and he remembered who I was and was ready to take me through the process. , Mr. Waters kept in contact with my listing agent to make sure that the process went as smooth as possible; the three of us were in constant contact on a daily basis throughout The VA Loan Processing. I would definitely use my Loan Officer Stuart Waters again if I needed to buy another home, and I will definitely recommend him to my co-workers, friends and family members. My wife and I would like to say thank you again to Stuart Waters for such a professional and pleasant home buying experience.
Chad truly worked hard for me and worked in my best interest at all times. Chad was straightforward through the home buying process which made me feel Chad is a person of high integrity. Chad presented facts thoroughly and intelligently that assisted me in making decisions through the process.
I will recommend Chad to anybody looking to buy a home.
Pretty much like I stated about Bill Bales. Ben Burnside was excellent to work with. Was always available to provide information and accessible when we needed to see a list of houses. Provided a lot of detailed information during our search. His personality was very casual and warm like he was apart of the family. If not for Ben we may still be searching for a house. But his dedication to the particulars and knowing the market allowed us to make a decision and get the house we wanted. Will definitey refer anyone looking for a house his way.
Jessica is the best, she worked finding houses that meet what we needed. She called weekly to keep us posted on things. Her honesty and hard work ultimately got my wife and us the house we wanted. When I pcs out of selfridge and I need to sell my house I will definitely be looking to Jessica for this
Billy and Melissa made this long and tedious process bearable with their obvious focus and dedication. They worked hard and some long hours for us and looked out for our best interests. I appreciate the hard work they did and would recommend them to anyone.
I did a private sale, no Realtor was involved. I graded 5 because it is neutral.
Did not use an agent
Everything about buying my first home was easy, thanks to my loan agent and realtor.
You guys (and gals) knocked it out of the park when it comes to "ease" and keeping me informed throughout the entire process.
So many companies promise great service but never deliver in my case Veterans United delivered.
Lisa and office staff were very pleasant during the loan process. It was greatly appreciated.
Kind, friendly, and patient. All great qualities for an agent.
Understanding is very important in what ever you are doing and he did that as well as his partner Eric B. that work alone with him. Hat's off to both of them in helping us get this loan thru. I can't Thank them enough for all that they have done to make it possible for us.
This was the best and easiest real estate transaction I have ever been part of. Kudo's to ALL involved!