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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,075

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,075 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Lieberman

NMLS# 2001312

5 out of 5 Stars
Would Recommend

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars
Would Recommend

Loan Officer: Allen Johanning

NMLS# 2086193

5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Thanks to Brett Peters, Gwen, Tegan and Pam were amazing. Thanks again for all you did.

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Working long distance with Veterans United was new to me. The Honolulu loan specialists and their computer set-up for handling my loan request from Maui worked for me. I would like to thank them for their patience and timeliness in working with the Maui businesses contracted to assist me in finalizing my loan.

Loan Officer: Lenni Oh

NMLS# 1378325

1.5 out of 5 Stars

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

Our team of Nick and Haley was amazing! Quick to respond to our questions throughout the process. We could not be more pleased with the process and how our team worked for us. Previous Re-Fi experiences have moved us about from one agent to another making the process confusing and frustrating. This experience was completely different, one team throughout the process. We would highly recommend Veterans United.O. Kip Rummel
CW5, US Army (RET)

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

These guys went above and beyond for me! Available through calls, text, and email so you can get into contact with your team when you want to. If you are a veteran I highly recommend using Veterans United when buying your home. They will treat you like family.

Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Make sure they understand what you need first off. Then ensure they keep you informed of any changes. Plus be prepared to pay a bigger down payment then expected. We got down to the last minute before the house we wanted was sold so we were left with few options.

Loan Officer: Justin Lucas

NMLS# 2026793

4.5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

4 out of 5 Stars
Would Recommend

Loan Officer: Jason Brandau

NMLS# 1999585

5 out of 5 Stars
Would Recommend

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

2 out of 5 Stars

The communication was very poor. One example was with the appraisal. I called and asked 3 weeks before closing how the appraisal was going. I was told that the person doing the appraisal was not able to get in contact with anyone to get access which was not true because he had talked to both relators about getting access. I had to call again just before the closing date and found out that nobody knew that it had not been done. It finally got completed and because of that the closing date was moved back 2 days.

Response from Veterans United

Hi Scott, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar closing delay. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay.

5 out of 5 Stars
Would Recommend

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars
Would Recommend

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend

Loan Officer: Tate Unruh

NMLS# 2000032

4 out of 5 Stars
Would Recommend

Loan Officer: Tyler Jones

NMLS# 1493936

4 out of 5 Stars
Would Recommend

Veterans United staff will go the extra mile for you to make your home buying experience as smooth as possible.

Loan Officer: Jonathan Sieker

NMLS# 1244559

More Reviews

See all 348,075 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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