The process could feel a bit frustrating at times with all the requests, but we understand that’s part of the job. They stayed in contact, checked on us regularly, and were always helpful when needed.
All representatives were helpful, knowledgeable and friendly.
We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!
Working with Chris Rohr at Veterans United was hands down one of the best experiences I’ve had during the home buying process. Chris was professional, knowledgeable, responsive, and genuinely cared about making everything smooth and stress free from start to finish. He took the time to explain every step, answered every question quickly, and made sure I always felt informed and confident throughout the process.What really stood out was his dedication and communication. No matter the time or situation, Chris was always there to help and kept everything moving forward efficiently. You can tell he truly cares about veterans and helping people succeed in buying a home.If you’re looking for a loan officer who is honest, reliable, and goes above and beyond, I highly recommend Chris Rohr and the team at Veterans United Home Loans. Outstanding experience all around.
The entire team was kind and helpful
This has been a very positive experience. Mary and her team was always prompt and helpful in everything I needed. There was never a time I had to wait for a reply to an email or phone call, it was always a quick and professional response. Thanks
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Me and my spouse definitely had an outstanding experience with our home buying processes.
Answered all of my questions and never let me doubt the process all the way through!
Amazing customer service, great attitudes !!
Everybody was so so helpful through the entire process!
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As far as everybody being nice and working their tail off, I had a pretty good experience with Veterans United.
The whole team was amazing in helping us with our forever home. Thank ya'll so much!
I loved my first hustle free VA home buying experience. Great group to help guide me through the process.


