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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,502 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,502 unfiltered reviews

Starting on Page 169 of 14,884. Return to Page 1

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

My journey to purchasing my home was a truly enjoyable experience with Veterans United. From the moment I reached out, they immediately provided the services I needed—even as I was going through the difficult time of losing my father. They gave me the space and time I needed to grieve, but never lost sight of the goal: finding a new home where my family and I could create new memories.We had previously purchased homes and property before, and in the past, the process always felt so complicated, time-consuming, and stressful. However, this experience with Veterans United was completely different. Everything was smooth, organized, and surprisingly easy—I never felt overwhelmed. Instead, I felt supported every step of the way.They connected me with a realtor who was understanding and respectful of my situation. Once I was ready to resume the home search, the entire team was prepared and eager to assist. I truly felt like I was working with family. I could always reach out to them, and even though I knew they didn’t work around the clock, it often felt like they did. They were always available when needed, promptly responding to my questions and clearly explaining every step.Kami Fox, the Loan Coordinator, assisted me with all of the documentation. She was the go-between for my Loan Officer, Joe Koetting, and my Realtor, Kat McCroskey. Kami was incredibly supportive, knowledgeable, and made sure everything stayed on track. She kept the process moving forward, ensured no deadlines were missed, and consistently provided helpful reminders to keep us on schedule for closing.I truly feel blessed and believe that the entire team was God-sent to help make this dream possible for my family. We are so excited and deeply thankful for the journey and the wonderful experience that Veterans United made possible for us. I highly recommend that any veteran or family member not think twice about choosing Veterans United. I look forward to continuing to receive their services and remaining part of the Veterans United family.---Claudia FurgesI just want to thank God for the quick and easy process of purchasing another home. It’s been a rough two years for our family — I lost my dad on August 1, 2024, and we laid my father-in-law to rest on August 1, 2025. My family was ready for a change, and this new home truly marks a fresh beginning for us.This was by far the most streamlined and efficient process we’ve ever experienced when purchasing a property. I thank God first, because through Him, all of this was possible. Veterans United will always be our first choice when buying future properties. Their professionalism, care are second to none.
—Chauncey Furges

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Photo submission from Benjamin P.

Veterans United has a professional, knowledgeable, and above all friendly staff. They truly want to secure a home loan for you. They're thorough and let you know exactly what they need to accomplish this. In addition, they make sure that the home you're interested in does not have major problems i.e. bad plumbing, electrical issues, broken windows. Great home loan team!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

VU went above and beyond to make this process as painless as possible. The appraiser was the problem, NOT VU. My team was awesome!

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars

Billie Jones and his Team were very professional. He was available when we would call, even in the evenings and on the weekends. I would highly recommend Veterans United for all your VA loan needs.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

This was the fastest easiest way to get a home! I would not know what to have done without them! They got me in a home so fast! Best choice I have ever made!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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5 out of 5 Stars

I had an amazing experience with Veterans United. From start to finish, they were there every step of the way, guiding me through the home-buying process and answering every question I had. As a veteran, it meant so much to work with a team that truly understands and supports military families.There were times I felt overwhelmed, but my loan team was always patient, reassuring, and ready to help. They made a complex process feel manageable and made sure I felt confident in every decision. Thanks to their dedication, I’m now a proud homeowner, and I couldn’t be more grateful.I highly recommend Veterans United to any veteran or service member looking to buy a home — their professionalism, compassion, and expertise are unmatched.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Chris and Codi were very helpful. They were able to assist me in every way and answered every question I had. Extremely professional and it felt they personally care for me.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Photo submission from Jasmine O.

Veterans United made the home buying process easy and I couldnt be no happier than working with Jason and his team. I would recommend Veterans United to all my family and friends.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars

Everything was laid out so i could understand it no hassel. And the team was very curteous and knowledgeable. Thank you all for the help that was given.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Great communication, effort and very personable. It felt like Daniel was helping a member of his family. We greatly appreciate his help in our refinancing.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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Experience first-hand why 354,701 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

4 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Photo submission from Steven S.

If you are looking for a honest organization to take the worry and concerns that you may have when making one of the most important decisions you will ever make look no further. If you are ready and on point with your business affairs Veterans United can help make your future bright.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

The Veterans United team are always there to help you.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

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