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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,052 reviews
486 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,052 unfiltered reviews

Starting on Page 169 of 14,936. Return to Page 1

5 out of 5 Stars

Jay Christman is an amazing asset of your firm. I predict his rise to Senior VP by age 35 if VU is savvy & wise enough to hold onto him!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

3 out of 5 Stars

No comment

Response from Veterans United

Hi Joseph,
I’m sorry to hear your experience with Veterans United didn’t meet expectations. Even though you didn’t leave details, we’d like the chance to learn more and see how we can improve. Please reach out at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars

The whole team was great to work with, would highly recommend.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Everyone exceptional in all aspects of this home buying experience. Everything in a timely manor and with great communications
Will always recommend Veterans United

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Photo submission from Benjamin P.

Veterans United has a professional, knowledgeable, and above all friendly staff. They truly want to secure a home loan for you. They're thorough and let you know exactly what they need to accomplish this. In addition, they make sure that the home you're interested in does not have major problems i.e. bad plumbing, electrical issues, broken windows. Great home loan team!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Good service, very easy to work with and always available for every need.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

The team was attentive and always trying to communicate with us.

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars

Great system to navigate

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

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5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

4.5 out of 5 Stars
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars

Veterans united was a great orgization to work with. I would recommend them to anyone veterans wise

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Photo submission from Jasmine O.

Veterans United made the home buying process easy and I couldnt be no happier than working with Jason and his team. I would recommend Veterans United to all my family and friends.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4 out of 5 Stars

The only suggestion I have is that the buyer and the lender go over the closing disclosure before the closing. Especially if it is a first time home buyer! Other than that it was a great experience!Thank You !
Craig

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

My experience with my loan team was excellent they helped me all the way any questions I had they had answers very helpful

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

4 out of 5 Stars

I had to request to change an agent because of her lack of respond. We missed a dream house because of late offer submission. Steve is awesome.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

3 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

Ready to see for yourself?

Experience first-hand why 356,036 homeowners give us a perfect score!

Check My Eligibility
3.5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

Veterans United really work hard to service their veterans with quality and care for a very smooth home buying experience!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Everyone has been on top of our file and very helpful!

headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars

My overall experience was awesome. The team was their for any questions I had and they carried us through the process with their expertise. I appreciate all of the team 100%.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Photo submission from Steven S.

If you are looking for a honest organization to take the worry and concerns that you may have when making one of the most important decisions you will ever make look no further. If you are ready and on point with your business affairs Veterans United can help make your future bright.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars

Knowledgeable, professional, expedient, reliable and dependable.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

I extremely impressed with the customer service 🙏

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars

I have now went through the initial home buying process and also a refinance with Veterans United. To say the absolute least, this company has an incredible step by step process, that is streamlined for perfection! If you are considering a VA home loan purchase, I highly recommend Veterans United. You won't be disappointed!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Easy to work with. Loved the app that made it easy to get what was requested. Good communication and knowledgeable. The entire team seemed eager to help however needed. Seemed like they all worked hard for you

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

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