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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,350

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,350 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Alissa Thomas

Loan Officer: Alissa Thomas

NMLS# 2030055

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

4.5 out of 5 Stars
Would Recommend

VU went above and beyond to help my parents purchase their final home. They made sure all the figures worked for their budget without draining their savings and proceeds from their previous home sale. Now, my parents have a home that will functionally meet their needs for the rest of their lives; as well as, provide me with peace of mind that they are safe in their own home. I can't thank VU enough for all they do for veterans including my father!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend

Everyone was fantastic! Great communication, follow through and commitment. Felt like we were the only clients. 2nd time and I’ll use veterans united every time.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Thanks once again for everything.

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend

Naturally the home buying process is stressful pretty much no matter what but Lance, Levi, Rich, Brady, and everyone else who helped along the way eased that stress. They were knowledgeable and patient and explained everything. Kept us up to date the entire time and were there to answer any questions or concerns we had at any time. I appreciated that Lance checked in on us multiple times just to see how we were doing. My husband and I are both veterans and this was our second time purchasing a home. The process this time around went a lot smoother and seamlessly with the help of Veterans United. I couldn’t recommend them more!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend

I had plenty of issues with my apt, code violations in 2020. When my neighbors apt was condemned in 2021 I knew I had to move. On 05/10/2023 I started my journey with Kat to find a home. The entire building ended up being condemned June of 2023, a month later. Nov 13th, 2023 was a day I could finally breath fresh air, literally, as my apt was leaking feces from above and below me into the basement and through the inside of the walls. I lived on the 1st floor, and could feel the apt starting V collapse. I am so grateful to Kat and the team for helping me get to a safe place to call home and finally start living instead of surviving.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United for VA loans. Process was easier than my previous home buying from other lenders.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

4 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

I recommend veterans and their families who are ready to take the step into home buying make Veterans United the first place you go. The application and underwriting process was very clear and straightforward there’s nothing you have to worry about when working with their team.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
Would Recommend

excelent

headshot image of Chad Herron

Loan Officer: Chad Herron

NMLS# 1881964

5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

This was far smoother and simpler than I could have imagined. I did not think I would ever own another home after the 2008 crash, but the VU team made it happen.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

What a find! We stumbled into Veteran’s United through an online search of loan alternatives and selected them a pool that included our bank of 30 years. It was one the best financial decisions we’ve ever made. We found them to be exceptionally experienced and efficient in the process, and very sensitive to the fact we were first time home buyers. They talked us through every step of the process. At no point did we feel pressured to make a decision we didn’t understand. We also think the concierge concept and customer service really set Veteran’s United apart from others in the industry. It’s been weeks since we closed and they are still calling us routinely to help coordinate our move into the new residence. We can’t say enough good things about Veteran’s United. They are the best. We’re grateful for everything they’ve done for us.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Shelby Miller

Loan Officer: Shelby Miller

NMLS# 2251000

4.5 out of 5 Stars
Would Recommend

The whole team was always willing to help. If someone was out of the office, someone else would contact me to see if I had any questions. The team was great!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Alissa Thomas

Loan Officer: Alissa Thomas

NMLS# 2030055

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5 out of 5 Stars
Would Recommend

I want to give a big shout to Brett Henderson for being on top of every addendum, question, and document between the closing coordinator, sales team, title, etc. Brett was an incredible kind person with a very bright and charismatic energy that translated across their calls. They were very professional and made sure I got every document I needed and kept me up-to-date on every to-do-list I had without Brett I wouldn't have gotten everything done on time and on schedule.The entire team from Veterans United were instrumental in taking care of me as a Veteran of the United States Navy and disabled Veteran at that. With the entire team caring and prioritizing me I am able to be in a brand new beautiful house and have my own piece of the country I served to defend. They even are every bit as excited as I am to get in my house and my team even would like photos and videos so they can celebrate so I am excited to share those as well. I am gonna tag them all in Facebook :D my mom and dad are extremely happy with what they have done for me and the family and have made the process so easy that I couldn't imagine doing this without them. Because of this team and their endless care and work my family is taken care of and so are the families of so many other Veterans around the country. It's with great pleasure that I can recommend any one of them to my other Veteran friends and service members that they too can have a piece of what they signed up and swore to defend. It is with great honor that I can praise them so highly. I hope part of this they get :)

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United to help any veteran through all the hoops of getting your VA benefit!

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

Veterans United made my home buying process smooth and simple! Thanks for giving me this opportunity in purchasing my first home!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

More Reviews

See all 424,350 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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