I’m a first time home buyer and the team at veterans United helped me every step of the way.
VA home loans made my purchase super easy and convenient! Plus Evan my loan officer was always there to answer any questions I had.
I also want to mention Beau and Crystalline. These two ladies mirror each other when it comes to customer service. Their attitudes in my opinion are amazing.
It's because of staff like this I returned to VU a second time.Better clone their skills
2nd home purchase thru Veterans United and pleased with their services
Easiest house buying process I’ve ever had, prompting the second time I’ve used Veterans United. Thank you.
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I was deeply impressed by the immense respect and appreciation shown to me as a military veteran. Jay, Samantha, and the team not only understood the unique needs and challenges faced by veterans but also went above and beyond to honor our service. Their unwavering commitment to serving those who have served our country was truly commendable, creating a sense of trust and camaraderie that made the process even more rewarding.In addition to their promptness and respect, Jay, Samantha, and the team demonstrated unparalleled expertise and professionalism throughout the entire loan process. They provided clear guidance, answered all of my questions with patience and clarity, and ensured that I felt confident and informed every step of the way.In summary, I cannot recommend Jay Christman, Samantha Howard, and the Veterans United Home Loans Team highly enough. Their prompt and efficient service, combined with their genuine respect for military veterans, sets them apart as leaders in the industry. Thank you, Jay, Samantha, and the team, for your outstanding support and dedication!
Overall it was good experience, just ask for more communication once a week to make sure we are on track to close on time.
Rich Pauls and the Veterans United team exceeded all expectations for what I expected from a loan officer! Before connecting with Rich, I had previously engaged with another mortgage broker, and I stumbled upon the Veterans United website while doing a comparative market analysis. Promptly after completing the web-based assessment, Rich contacted me directly to introduce himself and discuss my home-buying interests. The call was enjoyable, and Rich accepted that I was already working with a separate entity. He provided me with a short list of services he could provide on behalf of Veterans United and offered to help me if I decided to switch home loan providers. After making little to no progress with the other provider, I called Rich back a week later, and it was the best choice I've made in recent history. Rich was an absolute professional, and I felt well taken care of. I genuinely think Rich and his team provided a service I could not get from any other provider. I never once felt pressured or confused by anything presented to me concerning the loan I applied for. Furthermore, I bid on numerous houses over two months, and Rich championed every bid. He frequently contacted both my buyer's agent and the listing agents to resolve issues and give me the highest likelihood of winning the homes we bid on. I did not know what to expect from Veterans United before linking up with Rich and his incredible team, but now I could not imagine purchasing a home without them! Thank you very much, Rich, Rachael, and Blake! You made this whole experience a very enjoyable one!
I have had an outstanding experience with this entire process! Evan and his team handled our refi with the utmost professionalism. I will be recommending Veterans United to anyone who will listen. Thanks again for the ease of process, and the attention to detail!Matt
