Marie Houchen is a excellent loan officer and she helped me with all the issues and
Andrea was awsome as well.
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Aimee and Amanda did a great job, they were very easy to work with. As for the real estate agent, I personally did not meet the real estate agent, by my spouse did. From my limited communications with her I was not impressed with her level of effort giving to help me through this whole process.
Even though he showed us this beautiful home, which we love by the way, he never took us to see anything else. I had several homes picked out I wanted to see, but he always brought this one up and how its brand new and we have a waranty and we would be foolish not to go with this house. So in regards to that I am disappointed. Good thing we do love this house and the neighborhood. I guess I would recommend him again with the stipulation that the buyers pick out the house not the agent.
If all of your loan officers are as good as John Parker and Darla Potes, I don't know how you could improve any more than the service they provided me, I am extremely pleased after working with them.
Need to speed up the process takes too long I know that there are a lot of third party things but you need to be on top of them to get you the info you need in a timely matter
Overall great experience and good people to work with. Chandra and Kaleb helped make the process easy, deliberate and without a lot of rework. I usually knew where we were in the process and what next steps would be. I would not hesitate to recommend.
I am completely satisfied as well as impressed with the performance of your team.