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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,509

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 421,509 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

5 out of 5 Stars
Would Recommend
Photo submission from Brooke M.

The customer service is incredible! As a first time home buyer I was very scared for the entire process buying a house comes with but this team made it feel like a breeze. I was guided through every step and given descriptive details about what I needed. I never felt like I was given false information and they truly worked in concurrence with what was in my best interest.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Overall, i'm very happy with the help i received throughout the process. Everyone is very professional and response in a timely manner. I can't be any happier. I would highly recommend Veterans United, as well as Josh Schultz and my agent to friends and family.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

James made me feel like we were old friends, his professionalism and friendly additive is unmatched. I would recommend him and his staff to friends and family.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

4 out of 5 Stars
Would Recommend
headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

Process was full of highs and lows, but overall resulted in my first home purchase. Thank you!

headshot image of Mac Maupin

Loan Officer: Mac Maupin

NMLS# 1963169

5 out of 5 Stars
Would Recommend

My team went over and above to get this loan over the finish line for me, I was surprised that they even worked on weekends to get it done. They understood that my goal was to purchase this property for my daughter and worked hard for me

headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars
Would Recommend

Thank you for helping me purchase my first home!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

I'd always thought the home buying process was going to be daunting and painful. Making his team at Veteran's United made it painless and an overall smooth process. I can't imagine it going any easier!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Best team in the whole company! would 100% take these guys over any one!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

I’ve had clients in the past that used VU and spoke highly of them, now after using them myself I completely understand the praise. I’m thankful for such a smooth transaction and everyone making sure my questions and concerns were addressed quickly and thoroughly. I would absolutely recommend VU to anyone that’s looking to purchase a home.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

The team at Veterans United made everything extremely easy for me in buying my first home. 10/10 recommend.

headshot image of Kris Eubank

Loan Officer: Kris Eubank

NMLS# 2094609

5 out of 5 Stars
Would Recommend

Jeffery Howard was key to this successful loan experience. I had to call him many times and he always answered the phone and helped through any of the questions I had in "My To Do's" to ensure I was providing the information correctly. He was very patient, experienced and had a high level of professionalism.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

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4 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4.5 out of 5 Stars
Would Recommend
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

All in all the process was pretty straightforward and throughout some of the more stressful and complicated aspects I still had confidence in every part of my team that we were genuinely in the mode together and wanted the best possible outcome for us. There was a strong feeling of trust and with that comes final satisfaction only a job well done can give. Thank you you all kicked butt

headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

I was blown away by my loan team. They stayed on top of everything, and communicated with me every step of the way.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

More Reviews

See all 421,509 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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