It was a seamless process, team Kincheloe was amazing, Steve and Codi friendly, kind and very professional , plus tech savy to get all required paper work in and process
Great job team
Keep up the great work!
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Durell was great, she worked hard to give a great home buying experience. I felt like she had my back which is comforting when buying your first home.
Leta, our Veterans United recommended agent, was also really great. I couldn't have been happier.
To Tyler boss , thank you very much
Paul Clifton, my real estate agent was great. He really knew the details of how to work with a VA loan. I highly recommend that Veterans United continue to send VA customers in Austin his way.
The only negative thing that I will say is that the tracking tool that we (customers) log into was never even close to indicating the correct status of my loan. I got up to date information from Codi and Steve.
We could not be more happy with Aubree's service. You are lucky to have someone like her.
The referral process down to an experienced realtor. Smooth transition to buy my first home.
Overall i'm happy with my purchase there were times when i really wanted to back out of buying a home because of a disconnect from everyone involved. Being a first time home buyer i personally felt like it was more about home buying than about me and putting me in the best situation for me.
A checklist of documents already sent would be great
SHANNON WAS A VERY PROFESSIONAL INDIVIDUAL THAT MADE MY LOAN PROCESS ENJOYABLE. SHE CONTINUALLY KEPT ME UP TO DATE. EVEN WHEN I WAS FRUSTRATED AT THE UNDERWRITING REQUESTS, SHANNON ALWAYS ASSURED ME THAT EVERYTHING WAS GOING OKAY AND TAKING THE TIME TO EXPLAIN SOME OF THE UNDERWRITERS REQUESTS.
many thinks i never thought i would ever own a home of my own but youll made it all possable
Nothing but positive things to say about everyone i had contact with--
He was knowledgable, but we didn't feel he went out of his way to meet with us. We had to drive to him, see our own houses in some cases probably because of his busy schedule. We've both just dealt with real estate agents who went out of their way a lot more.