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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,037

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 401,037 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Steve and his team were spectacular. I had no worries, all questions were answered and they kept me undated throughout the entire loan process.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Everyone was great, answered all my questions. I have no complaints.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

I have nothing but good things to say about Veterans United and its crew. The process was easy and everyone was professional and knowledgeable. I also liked how easy it was to upload documents and sign documents on the customer portal. Overall a great experience. I will be using Veterans United again in the future.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

A big shout out to Gwen and her team. She always stayed on top on the whole process from start to finish. I could call her with a question and she was honest, sincere and genuine (one of my favorite qualities in a person). I can't them all enough. Now if I could just get the team down to Joplin for night of bonfires, cocktails at my new Barndominium that would top it all off. Thanks again to everyone and Veterans United!

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Bravo Zulu!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

Smooth sailing from start to finish.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

I saw the commercial ads for VU but did not know how good a deal it was working with Alex and his team. I can understand why the guys in the commercial was so ecstatic with the work VU did for the,.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

4 out of 5 Stars
Would Recommend

Overall my experience with the employees was good. I could do without all the congratulatory calls about things like being approved for a loan. Sometimes it felt like some of the employees were reading from a script and thats the worst. I think Matt picked up on that quick and was very personable. Rain made what could have been a disastrous experience, work out well. She’s definitely the reason this process didn’t kill me and I appreciate her immensely. If I buy another house in Fayetteville I’d like Rain to be on my team as well as Matt.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Cynthia Diaz

Loan Officer: Cynthia Diaz

NMLS# 1483854

5 out of 5 Stars
Would Recommend

The whole buying process is daunting but the simple formula method and quick links made it very approachable. Wish I would have known about this service sooner. Thank you so much for making a dream come true for my family and myself.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

This was the best experience I have ever had purchasing a home. So fast, so easy! Thank you!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

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5 out of 5 Stars
Would Recommend

Veteran's United was highly recommended to me from a friend for a reason. Excellent service, courteous and knowledgeable staff, efficiency in the loan & closing process, and resourceful in post-closing. Thank you for your help in making my entire process go so smoothly! I highly recommend Veterans United for your home loan needs.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Brianna is the most amazing and dedicated loan officer I ever encountered. She’s outstanding and I have done nothing but bragged about her to other other veterans! Lauren (loan coordinator) is also exceptional and treats you like a real person and not just another loan file sitting on her desk. The whole team at Veteran United is OUTSTANDING😀!

headshot image of Brianna Payne

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
Would Recommend

They put a ton of work in to make sure we closed on time and we’re extremely responsive to all my questions

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

After trying and failing to buy a home for the last 4 years, this team really pulled through for us. Our home buying experience was horrible before these ladies. Thank you Kayla, Jackie and MacKenzie for helping us finally get a home!

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend

We will definitely always be buying/dealing with Veterans United, that’s for sure!!

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

2 out of 5 Stars
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

4.5 out of 5 Stars
Would Recommend
headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

More Reviews

See all 401,037 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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