I thought that buying a house would be a nightmare, but it was really easy because of Michael and his team. Thanks again for everything and I will be sure to recommend Veterans United to anybody I know that is buying a house. Thanks!
Awesome job guys!
She liked to interrupt me and whoever constantly when I would ask questions.
Dora was very easy to work with and eager to get the best for me as a buyer
VU is out there for the veteran and stick by as they promised. I found and closed in less than 45 days.
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We just wanted to say a big thank you for everything.
My only negative experience was with the appraiser. If at all possible, I would like to register a complaint about him.
It would be extremely helpful to provide the amorization tables. When we were trying to decide which lender to work with, every company we asked provided us with the tables. We decided to work with Veteran's United because of your reputation. However, we were under the impression that someone from the company would have been with us until the end of our closing. We understand that things and situations occur in life with our famiies, and this may have prevented the loan specialist from being there. Nevertheless, someone from Veteran's United could have stepped in the interim.
There were a few issue during the process with the seller but with the help of Gentry and Amy (my Realtor) everything work out fine. I would like thank every one at Veterans United for there service to Veterans. It felt awesome to have an organization to treat me like I was their number one priority.
I give Daniel Lowes an A+, he responded to all of my inquires in a timely manner and provided clear responses. He made the process very easy for us, by keeping us up to date at each stage of the loan process. Our loan was approved and ready for closing a month prior to the closing. Daniel was very attentive and I really appreciate his attention to detail and follow through. Job well Done!!!
You provide a great service. Todd was a pleasure to work with. everything went really smooth and trouble free. Todd was very helpful with us on any of our questions. I would recommend you to any one
Jon and his staff were very easy to work with and they helped me with the process in every way. For Vet's who are trying to buy a home, I would highly recommend Veterans United and Jon's staff any time.
Kevin and his team were awsome! Thank you for your professionalism and your assistance as we have progressed through the closing of my home. Y'all have been great! Jenny and I appreciate your efforts and you have made our dream a reality. Thank you so much, I will forever talk highly and recommend you and Veterans United to any Service members I come across looking to purchase a home.
There were several times during this loan process that my wife and I seriously considered switching lenders. our initial involvement with veterans United was the result of a realtor in Elizabethtown Kentucky bringing us to a Veterans United office as opposed to using my company's "recommended" lender. Later my company decided that I would be working out of Huntsville Alabama and that is how Melanie Boggs was assigned to process our our loan. I sent an email highlighting our frustration level to Melanie and was promised that the office manager would contact me and address those issues; I never received an email or phone call from the office manager.
Overall it was a good experience. The only minor issue was at the end of the process. We didn't get an email or call from the lender, title company, or realtor letting us know if the loan funded etc. after our documents were signed. I eventually figured it out by calling the title company the next day. Other than that, it was a good experience, we are grateful for the service, and we would recommend them to others.
John Parker and Darla Potes were awesome. They constantly kept on top of everything. They kept us well informed of what was happening with our loan. They always returned our phone calls and made our home buying a great experience. We have previously purchased homes and this was by far the easiest process. I would recommend Veterans United and John and Darla to help with anyone's home buying.