The team did a great job. Good communication, very responsive and knowledgeable.
never had a chance to buy keep my own insurance. paid my insurane before your insurane was offered. insurace choice was rigged. I lost $618.00 when your representative insurance was substituted for my choice. THE insurance policy i CHOSE
for my house was deleted with the substitute policy put in. Only reason for that action
was to please the lenders , who are not paying my bills. and wanted an escrow account so that they can use the escrow with my taxes and my insurance payments , as collateral to drum up more profits for themselves. I dont care what their reasons are, I just care what affects me. I have bought other homes with va loans, and have had the ability to pay my insurance and taxes directly to the county treasurer and the insurance company office. I plan to work hard and pay this mortgage as fast as I can , I am 90 years old and hope the Lord gives me enough time to do this, Get out from under this sham arangement,
Response from Veterans United
Gregory, thank you for your open and honest feedback. A member of our Client Advocate team is available to discuss your final documentation in greater detail. We understand that establishing an Escrow account to pay taxes and insurance may have been a point of contention during your loan process. It is our goal to reasonably resolve ongoing concerns and provide the best possible customer service. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
Thank you so much Alice! I really appreciate everything you have done throughout the entire process. You are truly the best and I will happily recommend your services to anyone in the home financing market. Thanks again for all your hard work and commitment to excellent service.
Loved working with Veterans United they made the process simple and quick!
Great job by the entire team and very smooth, efficient process.
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Awesome team to work with. They kept me on track , they were all knowledgeable and made themselves available when I had questions. They were very responsive and were just good people. Thanks for all the help.
Veteran's United is everything I could have hoped for in terms of working to keep me informed on the homebuying process and helping me to close. Thanks to everyone I spoke to, I genuinely could not have done it without you.
Everything is great can’t wait to refinance once rates drop more with Rett! Thank you so much for everything!
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Transitioning out the Marine Corps was hectic to say the least. Especially with a family. Veterans United, Carrie F. & Robert K., has made it so easy. The immediate response to any questions and guidance has alleviated unwanted stress associated with the process. Thank you team!
This was our first time going through a traditional home buying process and it felt daunting at every turn. Fortunately the Veterans United team was always at the ready for questions and concerns, answering even the silliest questions at weird hours to put our minds at ease. They even helped us with concerns we had with selling our old home. 10/10 from start to finish and can't wait to work together again in 8-10 years!
I loved my experience with through VU. Everyone was amazing and I know worked very hard towards getting me in a home in a timely fashion.
