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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,120

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 382,120 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

3 out of 5 Stars

Chris recommending Jack O'Mally for insurance was a great disappointment. I didn't trust Jack, and very much disliked the insurance companies he hooked me up with. They were a pain.

Response from Veterans United

Hi Carol,

We are sorry to hear that your process was dampened by your insurance experience. One of our Client Advocate team members has already begun to research your comments, and remains available to discuss your dissatisfaction with your HOI experience. While we are unable to locate the person you have mentioned we hope that your HOI policy is everything you need it to be. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

I feel like Veterans United, Lindsay and her team went above and beyond. Even sent us a gift when they learned about the birth of our first grandbaby. Very thoughtful. I have never heard of a lender doing that before.

headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend

Had a great professional team.

headshot image of William Spann

Loan Officer: William Spann

NMLS# 2220257

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

3.5 out of 5 Stars
Would Recommend
headshot image of Alex Canote

Loan Officer: Alex Canote

NMLS# 2119708

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Veterans United did an excellent job throughout our home purchase process. Matt LaTorre and his entire team were great to work with and I would rate them 10 out of 10.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Craig, Kari and team provided SERVICE above and beyond. They were our anchor (note Navy pun - intended) in this journey. They provided sound advice and a listening ear when we became anxious or fretful. More than just lender's, They were coaches and counselors. We HIGHLY recommend them to each and every Veteran seeking the American Dream. Thank you all!

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Veterans United makes the home buying process simple and enjoyable. The online dashboard allows you to keep track of where you are in the process, what items you need to complete, and saves documents. You can even find security systems, utility services, home insurance, and moving services through Veterans United. And not their companies, multiple quotes for services to include companies you have accounts with.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

These guys made the home buying process so easy, well easy for us.. It's like we did have to do anything! Highly recommend these guys, they make you feel like family

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

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5 out of 5 Stars
Would Recommend

All around, working with Veterans United, has been the best home buying experience that I could have ever hoped for. Thank you!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

it was a long road to cloesing but it was no falt of veterans united both whitney lieberman and dennis hill did everything to work with me and the builder but the builder always had some kind of excuse never tryed to help my team im so glad that whitney and dennes were on my team always keeped me and my wife up to date even on there days off i never expected that from a morgage co. so in the future i plan to to refinace for a lower rate cause the builder caused the rate i have now to go up 5 times from start yet whitney & dennes work very hard keeping it as low as possible thank you ever so much so if your looking for a good mortgage co. and a team to be on your side try veterans united home loan . Richard Ervin

headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

4.5 out of 5 Stars
Would Recommend

I will have to mention Blair Roberts who we worked with me everyday as we prepared for closing. Blair's pleasant demeaner and attention to detail were second to none.

headshot image of Travis Hurdlow

Loan Officer: Travis Hurdlow

NMLS# 723804

5 out of 5 Stars
Would Recommend

I am not a very tech savvy person and I appreciate the time , patience and professionalism shown to me throughout this home purchase, I highly recommend the team members that worked with me at veterans united

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Janet and her entire team was always on top of everything everyday. If I had anything to do with it I would give them all a raise and give Kayla Webb a double raise for putting up with a, at times, grumpy veteran.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

4.5 out of 5 Stars
Would Recommend

Without a doubt my family’s entire home buying process, and our move, were smooth due to the professionalism of our Veterans United team.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

More Reviews

See all 382,120 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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