If it wasn't for Bruce I highly believe that we would not be moving into a house right now! !!! He is an outstanding person to work with as nd I thank him. We will always use him!!!! Thanks again for watching over us!!!
Brandon Levy, working with Celina, also showed a great deal of concern for my wife and I. He acted professionally as well as compassionately with us. Both of the fine individuals should be commended for the efforts to provide service to our veterans.
Everything was great! David was a great realtor to work with and was the initial reason I chose veterans united over USAA. In the end it was a great decision as I felt that he customer service experience was far better than what I received from competitors. I appreciated all of the small details from the "get your kind on" campaign" to the housewarming gift sent by Ted. Even though there were some difficulties it all ran relatively smoothly and I was extremely happy in the end. Great job guys and I'll definitely recommend your service to friends in the future.
Nathan Groves was very professional, always knowledgeable and in constant communications with us so as to process, requirements, and with explanations, if required.
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We were overall very pleased with our experience with Veterans United! Gerrit and Whitney were the best team to work with and would do it again in a heartbeat but hope we don't need to! They got us out of very bad situation and there is nothing more we can say but thank you for that! We also need to thank you so very much for the lovely welcome mat "THE SCHNEIDER'S" that arrived the exact day we closed! Perfect timing! My husband won't let me put it on the floor because he thinks it is too nice to walk on! We are trying to decide whether or not to frame it or put it on a wall in the house just as is! Donnie was very impressed with that wonderful gift welcoming us to your family! Thank you again!
Mark, Daniel, & Jaime did an excellent job keeping me imformed. Very good teamwork. Thank you!
all that work on my loan was good to us I cannot find word to say thank thank you all so much
Thank you all so much.
Franklin and deloria Brown
Mitch Casteel is a remarkable human being and his behaviors and customer service skills should be used as a measuring stick for other employees to follow. Elizabeth Thompson was instrumental in the acquisition of my dream house. Please hire more people like them.
Scott ratliff did an excellent job at meeting my needs and requirements. I really appreciated the hard work he did to explain the process, fees, timeframe ect. He made the process smooth and their were no surprises at the end.
Every thing in our loan process went very well. The only problem we had is that the sellers had agreed to replace the shower door in the master bathroom before they moved out and it was not done. This was something that should have been caught by the final walk through but no one did. Now we have to follow up with the seller's realtor to try and get the work completed.
You guys are so fast. Rapid response and accurate.
This was my first time purchasing a home. Based on conversations with other folks who have been through the home buying experience with traditional banking services I was a little apprehensive. I was pleasantly surprised with my experience using Veterans United to secure my home loan. Thank you ALL for your outstanding service to help service men and women achieve their dreams of home ownership.
I would highly recommend this company to anyone looking to do VA financing.
Jon and Jill made the whole procedure so easy and carefree. They kept us tuned in to each process as we went along. We would absolutely recommend Veteran's to anyone and encourage them to ask for Jon and Jill, they're a killer team.