Outstanding!
The process was easy and the loan team did a good job communicating with me every step of the way.
Jake and his team were a pleasure to work with and made my usually complicated process very easy! Everybody was so friendly they made me feel like family!
I started my home buying process months ago. Kellen and Veterans United have been there throughout answering questions or just checking in on how looking at houses was going. This is a group of people who legitimately care about the people who have served this Country. Every representative I spoke with during this process took the time to answer all of my questions. You really do feel like you have a entire team with you when you are buying a home with Veterans United. Thank you!
I was truly blessed to have the loan team I had. They’ve made the whole process a lot easier than I imagined and I would recommend them to any veteran seeking to purchase a home.
Fabulous care from the beginning to the end. Have already recommended a new home buyer and they select Hanna and her team to purchase their new home with.
If this company truly wanted to help veterans- they wouldn’t gouge them for over 6k for securing the loan and fees- over time w interest- they are taking advantage of veterans- profit is king under the guise of helping veterans. Wish I would’ve known- I would have gone for a conventional loan and paid the pmi- refinance after a bit and save a lot of money over the course of the loan.
Response from Veterans United
Thank you for this feedback Brian. Our goal at Veterans United is to help create the best situation for yourself and your family. We realize that interest rates can vary from lender to lender and is one of the most important factors in your home buying decision. Discussing the details around your final closing figures, including the rate and refinancing as you wish, is part of our commitment to deliver outstanding service. It is our goal to reasonably resolve ongoing concerns and provide the best possible customer service. If you would like to share more information regarding this or any other matter, then please do not hesitate to connect with us.
I can not recommend enough going through Veterans United. My team helped me navigate and understand each step of the process with ease. My team turned a very stressful process into a stress free one.
My VU team helped me to purchase a home in Missouri from another state. While I was very worried about how complicated this would be, VU, especially my realtor, Tonia V., made the process convenient, and kept me well-informed about the process and worked hard to get the best deal. The whole team kept me up-to-date on developments the throughout the process. Thank You!
Shay and Molly helped immensely guiding me through the process. The whole team is top notch and should be awarded for the help & work with buying this home. Thank you to all!!!
The entire team did a great job, always got me the answers I needed and was easy to get a hold of.
We could not have had a better experience buying a home and we have all of you to thank for it. Thank you from the bottom of our hearts.
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We first began searching for a home before a military move with unknown dates. The team helped us move quickly on a house that ultimately wasn't meant to be and handled it very smoothly. When we finally received orders and hard dates that required even quicker movement, the team came together again and made it happen on our timeline like true professionals. I was very impressed with the customer service, software applications, and timeliness from start to finish. We will absolutely come back on our next home search!
Excellent experience from start to finish. VU does great work.
Thank you so much for making it so easy for us to buy a house! Best service ever!
