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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,278

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 424,278 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

I was blessed to get the perfect team to help me purchase my first home. From the credit officer, loan team and my realtor; everyone was absolutely phenomenal.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
Would Recommend

I had a great experience with my team. Luke was amazing as was Katy! I just want to thank them both for making this a smooth transition!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
Photo submission from Addison R.

When we first began this journey we thought it was going to be impossible to get things done in our time frame. It was very impressive how fast and attentive our whole team worked. No matter what the situation is, they will work with it and help you with what you need to be done. We are so grateful for the work that Veterans United provided. This would have been impossible with them. Especially Josh, our loan officer. He was awesome to work with. We were very lucky to have him.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

Veterans United, and my entire team were absolutely amazing and kept me up to date throughout the whole buying process. Including checking on me periodically to see if I had any questions or needed help with anything. My realtor was absolutely amazing and I would recommend him to all my family and friends.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Update the software on the VU app to recognize and use foreign mobile numbers. When I started the home buying process I lived in Italy and had an Italian phone number, it was difficult to use the app and had to struggle through the two-factor authentication process only by reaching out to the tech team.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

Rob was great to work with and made the process less stressful. Ashlyn did an amazing job making sure agents sent documents in on time. Best experience and would highly recommend Rob and Ashlyn

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

I'm overwhelmed with gratitude for the exceptional service provided by this home loan office! As a veteran and first-time homebuyer, I was navigating uncharted territory, but their team held my hand every step of the way.Their expertise in VA loans was unmatched, and they expertly guided me through the process, ensuring I maximized my benefits. Their patience and willingness to answer questions were invaluable, and I felt confident in their abilities to secure the best possible terms for my loan.The team's communication was top-notch, with prompt responses to my inquiries and regular updates on the status of my loan. They worked tirelessly to streamline the process, minimizing hassle and stress.What truly impressed me was their genuine care and dedication to helping me achieve homeownership. They took the time to understand my unique situation and tailored their services to meet my needs.As a first-time homebuyer, I was nervous about the process, but this team put me at ease. Their knowledge and guidance empowered me to make informed decisions, and I couldn't be more grateful for their support.The loan office's commitment to serving veterans is evident, and I feel fortunate to have worked with them. I wholeheartedly recommend them to fellow veterans and first-time homebuyers seeking a stress-free and successful loan experience.Thank you for your exceptional service, expertise, and dedication. You've earned a loyal client and advocate! Your team's passion for helping veterans achieve homeownership is truly inspiring.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend

My loan officer and team were phenomenal. He was very informative and communicative. He made me feel very comfortable about VU and his expertise even when I continued to hear negative things about VU. I’m glad I stuck in there.

headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend
Photo submission from Darian B.

Carrie was very kind and friendly, will get the job done. This was an easy process with extremely helpful people, would recommend it to any vet looking to use their VA loan.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

My VU team has been great! They worked quickly, and made everything so smooth.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

David, you and your team were fantastic in facilitating our move. Being new to the area, I was a little unsure on should I use a local financier or go national with Veterans United. I'm happy to say we made the right move going with your group.
From the first time we spoke, we gain confidence in your competence in delivering the best assistence for Louise and I.
You and your team were accessable and knowledgeable. So we felt comfortable going foward with those very important decisions that one must make during the purchasing process.
Thank you David...To you and your team,for we truly greatful.Carl and Louise

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

The home buying experience with Veterans United was the easiest we have had and we have purchased 3 other homes homes prior! All the staff and persons I worked with were outstanding and would highly recommend to other people buying a home!! Thank you!

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

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5 out of 5 Stars
Would Recommend

Ali & the whole team at Veterans United were fantastic. Thank you for making my first home buying experience so great!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

I’d like to thank Veterans United and especially everyone on my team for making my first home buying experience a great one.

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend
Photo submission from Andy V.

Never ever EVER have I felt this well taken care of as a customer like I did with Veterans United. My loan specialist Terri and her team went above and beyond when accommodating me and my home buying needs. I love the ease of being able to just text them when I had a question and getting a response immediately instead of having to email or make calls back and forth. I have nothing but great things to say about Veterans United and my loan specialist. Thank you for being so great and taking off so much stress of the home buying process!

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

Everyone did their job and extra and I feel that’s important. It was understood I was rarely available due to my schedule and everyone still came to bat. I talked to quite a bit of people of all sides, loan companies, realtors, prior buyers and all of them made me feel uneasy about buying a home till this team got ahold of me. Very grateful for them and all their hard work

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

5 star over all, one of the smartest choices we ever made! 100% recommended!

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

More Reviews

See all 424,278 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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