I love the people who made my dream a reality it was challenging at times but they helped me right through it.
My loan officer, Rett Thompson, he went above and beyond to help me throughout the home purchasing process and to actually get the seller to consider my offer even though there were plenty of tentative offers better than mine. His words were were the deciding factor to lock on this property.I am grateful he helped me achieve this goal of mine and I will definitely reach out again if I decide to choose veterans united again!Thank you Rett and Team!
Everyone at veterans united that I had the pleasure to work with was outstanding and exceptionally knowledgeable especially with my first home buy.
Loved working with all aspects involved with Veterans United
This is the best mortgage company one can ever imagine. I look forward to doing more with you.
Tge whole team was responsive and helpful. They made the process easy.
Working with Veteran’s United in the beginning seemed sure but towards the end of our closing, many clerical errors were made which delayed our moving process 5 times on behalf of the team I was associated with. They did agree to make things better which I am grateful for but the minor errors that were made were truly disappointing.
Response from Veterans United
Hannah,
Client Advocate is still here to help if you need us. Please know we're only a call or email away if you have any lingering concerns or unanswered questions. You can reach out anytime.
Very best,
Kendra, Client Relations
Overall experience was great. Communication was constant, responses were quick. Team was very knowledgeable and a delight to work with.
As first time homeowners Veterans United had it all! In one place we were able to get approved for our mortgage. They referred us to a great real estate agent. Tyler was great to walk us through the whole process step by step. The concierge service had everything you could want with resources for utilities, insurance, address changes...you name it! When the company that owned the home made us an offer to go with their own mortgage company, Tyler was even able to match their offer because we did NOT want to leave! Veterans United is fantastic!
The whole team went above and beyond for us and when things seemed impossible they found a way.
Kyle Gardner and his team did a great job from start to finish. The communication was top notch, and were available to answer any and all questions in a timely manner. They were also able to overcome some unexpected challenges that could have derailed the purchase of my home. I am throughly impressed with the level of care and professionalism that Kyle and his team exhibited throughout the entire process. It was definitely a breath of fresh air, in this day and age, to work with a dedicated and experienced team. Thank you very for a job well done.
