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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,519

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,519 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

The best smoothest home buying process ever because of Zack and Julie

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend

This is our second transaction through Veterans United. They have been very receptive to our needs and situations! I highly recommend them.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

The customer service was amazing. They explained everything to us so thoroughly and kept us informed throughout the entire process. We would recommend them highly to any veteran!

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Darrick Brown

NMLS# 44323

3.5 out of 5 Stars
Would Recommend

Digital environment was easy to use.

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

I recommends others Veterans to work with Veterans United with no doubt. They worked with you hands to hands during this process quickly as you need it. They're well-known, reliable and exceptional peoples to work with. We're thankful to worked with all of you.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

Loan Officer: Britney McMurry

NMLS# 1665781

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

4 out of 5 Stars
Would Recommend

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend
Photo submission from Marion M.

Veterans United and its team are professionals. I am a home owner because of this organization. I strongly recommend this company to anyone who wants to be a home owner.

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Addison Hembree

NMLS# 2124215

5 out of 5 Stars
Would Recommend

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Brittany and Joedi, were very welcoming and took the time to make sure I understood every step of the process.

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend

I would certainly recommend any Veteran homebuyer contact Veterans United when searching for a mortgage.

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend

Bert Shaw was amazing! I never thought I would qualify for a home in this crazy market and especially after the pandemic. He made the process so simple that I didn’t even realize I was making a major purchase as buying a home. I’m a tad bit old fashion and was leery of doing business of this type without meeting the mortgage representative face to face, but Bert made it comfortable as if I had known him for years. Bert truly does do what he says, that his job is to get the veteran a home, and his satisfaction and reward is when it comes to realization. Thank you to Bert and his team.

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

All was good BUT Realtor took it upon herself to make unauthorized decisions on closing. that wAS NOT AUTHORISED BY vET uNITED

Loan Officer: Steven Staszcuk

NMLS# 42811

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5 out of 5 Stars
Would Recommend

Loan Officer: Krista Klein

NMLS# 2039235

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

3 out of 5 Stars
Would Recommend

Ensure you have all the necessary paperwork work needed, ensure that your credit is not being pulled without your knowledge, this can slow down process. Expect the unexpected, it will come when you least expect it, which can slow down the process.

Response from Veterans United

Thank you, Kimberly. We appreciate your comments immensely, and we know how tiresome it can be to tackle paperwork head on each day. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. You all did a phenomenal job, and you have earned the opportunity to rest in your new home!

5 out of 5 Stars
Would Recommend

Loan Officer: Robert Canine

NMLS# 1866300

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Hughes

NMLS# 1781663

More Reviews

See all 347,519 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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