The different time zone can be a pain. Email is the best form of communication. Sometimes hard to get someone on the phone.
Thank you for the great service! Kevin is a great guy to talk and work with!
I have been trying to get a property for about three years or so now. I heard about Veterans United and decided to give them a call. My broker Sam Yoo walked me through the process for VA loans. Over the years I have had many signed contracts, and each time something negative happened: the bank decided to buy property back in middle of short close deal, extensive termite damage, structural issues with an inspection on another and, and after nearly 4 months of a very complicated and problematic condo deal somebody sued the association literally three hours before my closing and I lost the deal due to the title no longer being clear.
Through ALL of this, Sam has done a great job and was incredibly patient and professional oftentimes being the voice of reason when I was starting to get fired up myself. When it came time to push something or fight to resolve some issue he had a sense of urgency and really kept everyone informed of the process and where we stand. Having been in the mortgage business for around 8 years (processing, underwriting, wholesale, sub-prime, broker, loan officer) I can tell you for a fact that Sam was a massive help to all involved - better than about 98% of all the loan officers I have ever worked with.
As frustrating it was for me to lose another property (and of course I know he must've been frustrated losing his deal - though he never said anything), he always kept it positive and was encouraging. "Don't worry. You'll find something..."......but after one lost deal and then another and then another....over several years??? He has a GREAT ATTITUDE, a natural professionalism, and just a friendly hard-working-kind-of-guy disposition; you know, the stuff you either have or don't have. Veterans United had everything up to speed with documents, email, and made it too easy. I finally got my house and am grateful to Veterans United and Sam Yoo for making it happen. You guys made it happen. And I'm grateful. Thanks!
Harris and Shane made the process very easy.Harris was great with his communication,keeping me updated the whole way...I'm very,very satisfied
Tom was great. He was honest and straight forward about the entire process. I will recommend him to any of my former troops or fellow veterans.
thank you, again.............h. pless
Jon and jill have been 2 of the best people I have had contact with since ive been in the service they did everything they could have done to make our loan process aa pain free as possible answering every question explaining every detail to us even sending my kids gifts right before closing and that means more to me than anything else I couldnt say enough nice things about them or the company work for ive already recommend then to a few veteran friends who will be looking in the fall I will do buisness with them again we cant wait to get down to our new home in ga everyone feels just great about this we've had a long road of recovery since I got out of the service and finally things are looking better new house new state just cant wait to get down their
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Amazing experience with Joe Newberry. I have recommended him to all my Family and Friends that are veterans. Verterans United and Joe made the process so simple and fast for us to find a home to call our own.
They were very helpful and got back to me fast when I had questions. Thank you for your help in getting this loan.
My loan officer, Winsor Cooper, displayed exceptional professionism in all aspects of the transaction. I will highly recommend him to anyone I know seeking a loaning agency. Let me add that it was such a recommendation that had me place my faith in him to begin with.
The experience I had with Veterans United was top of the line. Colin Park was a pleasure to work with. He answered all my questions, returned my e-mails and phone calls promply and was fast getting out the documents that had to be signed. The closing went without any problems and the realty company that you recommended did a first rate job in finding us a home at the proper price and location. Thank you for doing a great job. Roger and Judy Vavra
Thank You to the Veterans United Home Loans. You all did a really good job on helping us get our loan for the house. I wound recommend to choose Veterans United Home Loan to apply for a home any day. And I also want to say a Big Thank you to Bill Musick and Alycea Smith for helping to get us a loan for a home. Thank You so much.
James and Jane
Ryan Ponder cares about veterans and their families. It was great how he understood how hectic active duty schedules are and was able to work with me. Not only was he looking out for our best interest, but was able to guide me through whole process.
Ryan Ponder was an absolutely wonderful Loan Officer to work with and I would highly recommend him to anyone I know. VUHL will definitely be on my list of recommended Veteran Friendly companies.
Great job from start to close! Couldn't have asked for a better group of folks to help us realize our dream. Thank a to everyone involved!
This is my first VA loan and I really did not know what to expect. Sam Sexauer (loan officer) was totally professional from my first call all the way through close on our new home. I will honored to recommend Veterans United to anyone I come in contact with looking to purchase a home in the future.
Points docked only because of how long it took to close on the home. We started the process early November and closed near the end of February. My husband and I do understand it was because of the uniqueness of our situation. Additionally, my husband consolidated debt and it was asked of him to NOT pay off his debt until closing. I don't know everything, but its my understanding that my husband could have paid the debt off much earlier, and the paid debt would have just been verified by the processors. I felt like we were asked to pay my husbands original debt and a new consolidation loan to spare the processors some extra work. A great amount of fiscal strain was placed on us for about two months.
Donald Webber is an Outstanding Young man! I am a Retired Executive Vice President of Evergreen Properties World Wide and have dealt with many Banks, lending Institutions, etc. Mr. Webber Impressed me from the very start of the process with his profesionalism, Knowledge, and genuin caring. Mr. Webber made the whole process pain free and indeed enjoyable. I have already recommended Mr. Webber to all my friends at the American Legion, Vietnam Veterans of America, VFW and Amvets. "GREAT JOB" Mr. Webber!!! You are nthe man!!!!!!
Great home buying experience ever.