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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,198

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 393,198 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I can't fine enough words to say how great everyone was really thank you all so much

headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

4 out of 5 Stars
Would Recommend

Was not too happy with Veterans United's assistance with choosing Home Owners Insurance. I asked for options, and feel like I was directed to Travelers. No other options were given. (I would assume it's a commission thing) I will be switching soon.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

The service provided by Brandon, Anthony and tayler was exceptional especially since we had a cat 5 hurricane interupt the closing.... best experience ever......

headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

4 out of 5 Stars
Would Recommend
headshot image of Andrew Nelson

Loan Officer: Andrew Nelson

NMLS# 1483177

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

All of our team at Veterans United Loans were outstanding. It's so refreshing there is still great customer service! They make every task seem easy. No matter what the question they follow through and get back to you. Every step of the process was covered, even help with utilities, internet and changing address. Thanks to the team! Especially to Tony who will help out any time of day or night and gets back to you are soon as he is free!

headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

GREAT JOB EVERYONE!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

The Veterans United kept us informed of the process every day. The staff has been exceptionally responsive and a pleasure to work with. I tip my hat to the entire staff!!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Thank you for making my home buying experience a positive one! Thank you for always making me feel cared about as a home buyer and veteran.

headshot image of Justin Phillips

Loan Officer: Justin Phillips

NMLS# 1803468

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

Awesome process and a roper to work with thank you to my team of experts

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Meghan Kopka

Senior Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

We needed more tips from realtor prior to sending the offer. We realized we could’ve offered a bit more to cover our closing fees. We had to take money from our savings account. It was too late when I realized what could’ve done.
Ms. Taylor and Sam were both patient enough to show us house properties between Suffolk and Chesapeake.
The seller also left the house a mess, but thanks to Ms. Sam Doty who tried to cleaned it prior to our arrival. We found more food in the drawers that was left by the seller. We understand we did our final walk thru but it was a conversation between our realtor and the seller’s realtor that he was gonna be fully moved out the next day, it wasn’t the case sadly. Hopefully this comment will be heard, nobody should be happy home owners to just find the home we worked so hard for trashed by the seller’s neglect and zero care.
I had a great experience with my loan officers, it started with Nicole branch then to Julia Koenig then to chris holdman.. all were great but Ms Julia stood up the most, her very communicative skills made the process less stress and smooth for us. Not everybody can understand the whole home buying especially for first time home owners but overall the whole team effort was great and made it very possible .. thank you!

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

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5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Great overall experience. Thank you Veterans United for everything!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

I would like to thank Veterans United Home Loans for the most caring and fantastic group of people to work with. They are the best and my husband Joesph and myself just loved them. Mike, Brendan and the whole team we love you!!!!

headshot image of Mike Revis

Loan Officer: Mike Revis

NMLS# 2007662

5 out of 5 Stars
Would Recommend

Veterans United was excellent. I’d moved on from another lender due to knowledge and service issues so my service antennae were up.Gerrit was knowledgeable and did an excellent job of educating me and offering solutions. He always responded quickly and professionally. His entire team of Max, Andrea, and Kayla were very responsive, helpful, and friendly.The rate I received was competitive, the systems were organized, and things went smoothly. It was way less stressful of an experience than I thought it would be. I will definitely use Gerrit and his team again. Highly recommended.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

I never thought Id be a home owner. My squad at Verterns United had my back!

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

More Reviews

See all 393,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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