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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

378,844

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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5 out of 5 Stars
Would Recommend

The entire team was efficient and provided excellent customer service. Overall, it was an amazing experience and I would recommend their services to anyone. Thank you!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

4.5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

4 out of 5 Stars
Would Recommend
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend

Had an excellent experience with Veterans United. Chose them based on reviews and glad I did. Paying it forward with this review. We had a tight timeline and their responsiveness and helpfulness made it possible to buy our new home. They answered all my questions patiently and thoroughly and were really great to deal with. And everyone I engaged with at VU was genuinely nice. The level of service and nice touches truly impressed me and my wife. For anyone I encounter seeking a VA loan, I will highly recommend VU to them.

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

4.5 out of 5 Stars
Would Recommend
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

0.5 out of 5 Stars

I reach out to your company for help. and they never got back or touched base with me. I have told any and everyone looking to buy a house that you guy are not worth my wife crying for weeks.

Response from Veterans United

Hey Zachary, thank you for writing.

I’m really sorry for the confusion and rocky communication here. I looked you up to take a closer look and was so glad to see you’ve already talked with Kristen on our Client Advocate team. I completely understand how tedious underwriting can feel especially near closing. I hope Kristen was able to clarify and address everything you had for us.

If not, please don’t hesitate to reach back out to us directly. Thank you for letting us serve you all the same.

Wishing you all the best in your new home,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Trent Matteson

Loan Officer: Trent Matteson

NMLS# 2070262

5 out of 5 Stars
James G. is Through the Roof!

If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Amazing team that you can feel is on your side ready to help with whatever you may need!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

3.5 out of 5 Stars
Would Recommend

Being a first time home buyer and not knowing what to expect, it was a very easy process, Wendy Pulliam did an excellent job of making me comfortable with this process and she was always available for any questions or Concerns that I had!!!

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Johnny Mitchell and Holly Wallace are rockstars!!! Holly was either always had the right answer or got it promptly.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Veterans United work harder than anyone I've ever tried before. I've never qualified for anything, and thought I wouldn't this time as well. I was very wrong. Justin, Spencer and the team are all awesome!
Thank you so much!

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

It was an incredible experience. Everyone was very knowledgeable, professional and helpful. They made a complicated process easy. And, most importantly, had the mortgage and funds ready on time to assure a closing when scheduled and straight forward.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

Veteran United Home Loan is a very professional team of professionals that put their clients needs upfront. I am thankful that I chose their services in buying my first home. I will be forever grateful to them for making my dream become a reality. I recommend Veteran United to anyone that wants A+ service.

headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

Everyone from The Realtor to Our Loan officer, Our Team was amazing. Very Thorough and Timely even being in a 3 hour difference in time zones. Responds to our inquiries and questions in a timely manner.Thanks to everyone on our team!
Respectfully,
Mrs.Kermit Scott (Angela) Susan Perry was our Real Estate Broker with Windermere Real Estate/Whidbey Island.
Robyn Powers with Veterans United and everyone else on our team was great and amazing!
Definitely would recommend.

headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

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5 out of 5 Stars
Would Recommend

I’m a first time home buyer. I must admit the whole staff made this home buying journey less stressful and more enjoyable right up to the closing time. I want to say thanks for taking care of me and my family

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Veterans United helped me through every step of the home buying process. All representatives were also very happy and polite.

headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Exceptional in every way. Our VA loan closed more smoothly and faster than many conventional loans!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

It was very pleasant and easy to work with the whole team, Veterans United did an exceptional job.

headshot image of Ryan Miller

Loan Officer: Ryan Miller

NMLS# 2222891

2.5 out of 5 Stars
Would Recommend

Got it done but no communication from team

headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

More Reviews

See all 378,844 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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