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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,980

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Not only was I well served, I also found the web-portal easy to use. Uploading, viewing, signing documents was much easier than I expected. Much better than your typical "press one to continue" voice prompts. Lastly, the housewarming gifts they presented to me were thoughtful and unexpected. A fine memento to the occasion. Thanks to all of my Team for an Outstanding result!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Nicole Branch

Loan Officer: Nicole Branch

NMLS# 1469125

5 out of 5 Stars
Would Recommend

Veteran United is a great team to work with. It's a one stop shop for all your home buying needs.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Buying this house throught Nick and his team at Veterans United was one of the easiest things I have done. I definitely recommend Veterans United to other veterans.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

4.5 out of 5 Stars
Would Recommend

Overall, it was a great experience. We bought the home that we had been renting, so the process was less complex than normal. The team was great, but they almost cost us $2,300 in rent credits. Had I not carefully reviewed the closing disclosures and noticed the mistake, we could have lost money. Also, the interest rate was 0.125% higher than the estimate we had received two days earlier. Even though it’s a small percentage, over 30 years it will really add up. Other than that, the team was responsive, knowledgeable and showed compassion.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Great work

headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend

We were just seeing how much we were pre-approved for and 5 weeks later we had a home. The whole process was easy and painless. Kayla and Haley were amazing with the process a would do it all over again with them

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

4.5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Chris and his entire team, Josh, Emma, Ryan, were so great to work with during this process. I was doubtful that my past work situations would allow me to qualify but my concerns were addressed well and just as promised I was able to close after six months on the new job. Even closed a week ahead of scheduled.Thank you all for your commitment and consideration in helping me into my new home.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

This was the easiest load and house buying process I have done. Was great to be able to esign most of my documents. The staff was very helpful and answered all my questions. Was the quickest I have purchased a house. Was a great experience.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Will and Brittany were great, they followed us thru 4 real estate deals and came through on all of them.

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Brian Becker

Loan Officer: Brian Becker

NMLS# 1486502

5 out of 5 Stars
Would Recommend

If you good efficient service, go with Veterans United.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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4 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

You guys were so easy to work with,and polite quick service. Thank you very much

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

My team with Veterans United made my home buying process effortless and enjoyable! It had been 20 years since my first home purchase, and this experience was much less stress free! I would definitely recommend any qualifying veteran to use Veterans United for their own home buying experience!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Our home team we were given was amazing. They all broke things down for us if we didn't understand something and explained it to make us understand. They new gave up on us and kept looking for ways to ensure our loan would go through to buy our house.Thank you for all the help

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

Thank you so much for your help! It’s truly and blessing and a dream come true. To own a home was one of the biggest step in my life…

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

There is nothing else to say about the team that help us. Other than those individuals are rock stars.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

We’ve never had someone go above and beyond for us, this loan team made home buying easy. Thank you to all the members who helped our family. We couldn’t be more grateful.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

2 out of 5 Stars

Took much longer than I think it should have. Appreciate Terry’s flexibility and help and great attitude. Also thought Bridget did a super job. But I’ve already mentioned how the underwriter ruined the whole experience. Worst we’ve ever had.

Response from Veterans United

Hi Arnold,

Thank you for providing these details around your loan experience. We are glad that in the end, you were able to obtain home loan financing. Ultimately, it is appropriate to consider how loan approval guidelines are developed and maintained. The discretionary aspects of the loan process can at times provide needed malleability. We appreciate your perspective and invite you to contact our Client Advocate team directly to continue the conversation.

More Reviews

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