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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,344

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Melissa and her team was awesome to work with. I really appreciate the opportunity and the support the gane me and ny family.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Everyone was wonderful at every step of the way. Can’t say enough good things about our experience with veterans united

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Jeff did an amazing job! Great customer service overall

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

They are the best

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
Photo submission from Jimmy N.

This was my first time using my veteran's benefits to buy a home and I couldn't be happier that I picked Veterans United to be my mortgage lender. Jason Bals, Megan Staszcuk, and Travis Roberts are an amazing mortgage team and we want to thank each one for their help in closing on our home. Thank you to all!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Veteran’s United was upfront professional and provided outstanding customer service. We have used them 3 times and will continue to use them. They made the process easy.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend

I love everything you did for me to get my home 🏡 thank you and your team you guys are the best keep up the good work 👍

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

4.5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Easy to work with fast and responsive what else do you want

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

Hands down best home buying experience for me. Everyone is kind, courteous, and professional. My team guided me through the process with ease. They answered questions before I could ask. I feel blessed beyond measure even more since they were in my corner. Madison was absolutely amazing from start to today, Im in awe of her dedication to my home buying process. Im happy I worked with her. She explained everything in great details. She left no stone unturned. True professional.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

Everyone who helped me was beyond amazing! To many to list. Give them all raises

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
Would Recommend

It was a great experience working with Mark and his team. Mark was easy to talk to and understood exactly how to help me. This was my fourth time purchasing a house and this was the easiest transaction from start to finish thanks to Mark Manos. I wholeheartedly would recommend Mark to everyone I know in the future.

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

It was great working with the VA a lot of paperwork on yours on my side but they were awesome to work with

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend
Photo submission from Jason D.

The entire process was the easiest and Veterans United has very friendly staff. It was nothing short of amazing how much everyone I interacted with was always there for me and my family. Made getting my dream home a reality. Eva, Jaime, and many more are part of the family now!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

4 out of 5 Stars
Would Recommend

Don was great! But his support staff is very hard to reach. Communication was difficult to say the least. They have phone numbers listed but Don was the only one who answered his phone. Otherwise very easy process.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

The entire loan team that has worked with my wife and I from our initial closing to helping us refinance for a lower interest rate, everyone I’ve worked with has been outstanding.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

I can’t thank Joseph Sepulveda and his team at Veterans United enough for the exceptional job they did in helping me secure my loan. From start to finish, they guided me through the process with patience, professionalism, and genuine care. Every question I had was answered quickly, and they made what could have been a stressful experience feel smooth and manageable.Because of their hard work and dedication, I am now in my dream home! Joseph and his team went above and beyond to make sure everything was handled the right way, and I felt supported every step of the way. If you are a veteran looking to buy a home, I highly recommend Joseph Sepulveda and the Veterans United team—they truly deliver on their promise.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

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5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
Would Recommend
Photo submission from Jackie T.

Don't be afraid to apply, everyone was great and helpful. They answered all my many questions. Thank You Veterans United. We are enjoying our new home.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4 out of 5 Stars
Would Recommend
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Would Recommend

Veterans United is extremely well run. The process was organized and easy to follow with a portal that helped maintain it all. It was an organized, efficient, well run process for getting everything needed for underwriting while understanding the steps along the way. I would highly recommend Veterans United to others looking to purchase a home.

headshot image of Britt Blaesing

Loan Officer: Britt Blaesing

NMLS# 1770415

4 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

More Reviews

See all 442,344 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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