Working with Veterans United and My were Great!!!
Fantastic lender with a top notch staff. My loan experience was incredibly stress free thanks to Veterans United.
The entire team was beyond amazing. Everyone was extremely helpful and always available to answer all my questions and concerns.
This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!
Pull the trigger and go with Veterans United. You get more than a Loan Agent, you get fantastic help and guidance - and… you get more for your money, too! Super easy to navigate their website and I never had a problem getting questions or concerns answered.
I would fully recommend Veterans United they listen to my needs and take pride in their business of refinancing homes, they introduced me to their team of specialist that take care of each step in the refinance process from start to finish, and most of all give you the best rates available for all veterans like me, NO BULL! just hard work and excellent service, just take notes on competition that is out there and you will find a new home here. Veterans United is Number 1 Due to Horace and his Team.
They are great company. The problem is all the paperwork required by the VA.
Process was time consuming, exaggerated, drawn out. Veterans United delayed our purchase by procrastinating. We were scheduled 3 closing dates that were cancelled to resend paperwork that was already sent twice before.
Response from Veterans United
Jacob, thank you for taking the time to share this information. Last minute requests often create additional stress, and we apologize that your experience was negatively impacted. We are glad that you are a new homeowner and we want to reassure you that your comments will be used to help future clients. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support.
Veterans United totally worked for veteran and only the veteran!! This VA loan was so easy because of the great people I worked with and I'm now moving into the home of my dreams!! The only improvement I could see with Veterans United services is if they could do the actual move for me...Lol
No matter the Branch or Unit you served in you are treated like the ONLY Customer in their work portfolio. Using a conventional lender would be a big mistake! This is from someone who has traveled that OTHER route and regretted it, not once but twice! And you thought Nuclear Sailors were smarter than the average swabbie?
