Collin Grote and his team were phenomenonal!
Casey and his team were efficient, always in contact and never left you guessing what was needed or what the next step was. The best way to keep in touch with me was email. Can I just say, superb communication?! I was only on the phone a few times to take care of this whole process and the rest was via email. It helped that I could receive documents and sign them and then scan and email back. Very convenient for is. Thank you all for your time and excellent customer service!
Our experience with Veterans United Home Loans was fantastic. Our Loan Officer Katie Hayes, was so helpful, she really made us feel important throughout the entire process. As first time home buyers we went into the house buying process completely blind, Katie along with our realtor Steve Looper, helped guide us through the entire process. We really couldn't have bought our house without Katie's help.
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I would like to commend Katie Hayes for her excellent and professional manner in handling my mortgage process. She is an excellenct mortgage officer and I would recommend her to anyone I know. She has been there every time I had a question and would answer them untill I understood what she was saying. Katie Hayes is very resourcefull and I always knew that she would do her best to get our VA loan. Thank you Katie for everything you did for me and my husband. You made our dreams come true and I owe it all to you.
Everyone we encountered at Veteran's United was professional and courteous. Thanks again!
Extremely helpful to first time home buyers
In the interest of keeping this brief. Ben our loan officer and his team went above and beyond the call for myself and my family. The attention to detail and the on the spot question answering and knowledge of their business is a direct reflection on them and your organization. I'm extremely happy with the service and treatment by your team, it was nothing short of outstanding in every measure.
Chris Rauch & Family
I would like to give a special thank to Veterans United Loans, especially Durell Cope, with her assistance and tireless attitude to purchase of this house.
I cannot think of a word superlative enough to describe my loan officer, Mr. Steve Kincheloe. He was so patient and so professional with me throughout the entire process. He was well beyond outstanding. As a veteran, I am very grateful to him and Veterans United Home Loans for helping make me a homeowner again. My prayers were answered and I feel blessed despite the loss I have endured throughout my lifetime. I pray with everything in me that God bless this company and Mr. Kincheloe. As a Vietnam veteran, I thank you for YOUR service.
Bill and all the others that were involved in getting our loan closed in record time, did a awesome job. Not one person thought that this loan could be done that fast, and you guys had it done a week early. Thanks for everything!!!
Ginny and Jamie were great. They let me know promptly what I needed to send so that I could get it and return it promptly. I, however, do not recommend closing on December 23. Too much to do between the closing process and Christmas shopping.
Once Mike took over the loan process, it moved along smoothly. He did extremely well in keeping me informed and up to date on what was needed to make the process continue forward. It was obvious that he placed alot of time and effort into the process and understood how important this time was to my family and I. I would definitely recommend his services to my friends and family members thinking of using a VA loan to purchase their future home.
Our Loan Officer, Rodney O'neal was a class act. Without his expertise and professionalism, I would not be sitting in my new house as I type this, and I truly believe that. Thank you.
Eric Wessel was very nice to work with and very knowledgeable about the loan and policy process.
My loan officer was very helpful. She was able to respond to me fast and was able to tell me exactly what she needed and when she needed it if it was a time sensitive item. I fully enjoyed my experience and would highly recommend this service to everyone I come in contact with.
Veterans United made the Loan process very easy,I really thank the management team for all their hard work.
My loan specialist Ryan ponder was amazing. I called him while he was out of the office on his cell phone with a concern and he responded and helped me.