Thank goodness for second chances and the V.A. home loan program. In particularly Veterans United Home Loans! After some difficult financial circumstances which culminated in the foreclosure of our home,we thought home ownership was out of our future goal in life. Through hard work on our part we improved our credit to the point where we decided that we might qualify for a V. A. loan.That is when Mr. Chris Hill of Veterans United took over and with professional expertise and help all along the way secured a home loan for my Wife and me. I can't thank the V. A. home loan program enough and particularly Chris Hill . Sincerely Cathie and Bob Taylor
From the very first interaction with Matt Murphy, to the very last interaction everything was amazingly professional, expedient, and upfront. We always knew what the next step was going to be. If we had questions, Matt always contacted us quickly, knowing we were pretty anxious. He was on point with everything! Thank you for taking care of us during this transition in our lives!
Rachel Bruce and her entire TEAM were amazing and I couldn't be more pleased with their efficiency and they were always so pleasant to deal with. They get a A+ in my book. Thanks again for everything.
Harris and Shane made buying our home seamless! I would recommend Veterans United to anyone. Thank you all so much
A.shliegh Sumner and Amanda Park , was on top of their game from start to finish!!! It was a pleasure to work with them. Our title person even ,made mention how lucky were to have , as our repersentatives to work with
We feel that we had poor communication with our loan officer. Even though we met our deadline to close he did not meet his. Thus the reason we stayed in a hotel for 6 days and paid for extra days on our uhaul trailer because we had no where to live. Our original closing date was supposed to be the 29th of November. Then it was changed to the 6th of December. We killed ourselves driving from Alaska to Kansas just to meet the deadline to close on the 6th. However, due to poor communication we were unable to close until the following Thursday. That was the 12th. This was after being told Friday that we should have no problem closing on Monday or Tuesday. At that point they hadn't even gotten the document verifying the seller and builders agreement. I do not see how that was over looked until 2 days before closing! To us that says poor organization skills and poor communication of what exactly is required from all parties. In the future we will go with a local lender so that we know that the communication issues will hopefully not happen!
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Steve and Danielle did a wonderful job! They were respectful and kept me informed very well. They guided me through the loan process and I was very happy to work with them. The gift that I received from Steve was personal and thoughtful. Thank you...
Dave Munns led me through the entire process, informing me at every step of the way. I had complete confidence in him, and he never disappointed. I was very impressed by thelevel of professionalism and proficiency exhibited by his team. Great job!
I want to thank Terri as well, she and Marie were very patient with me and responded to any crazy question I had. Thanks again
Ashleigh Sumner was magnificent! Her confident professional demeanor was readily apparent when you spoke to her. Ashleigh was always available to answer any question or concern that arose. Ashleigh was a true pleasure to work with. I also want to praise Ashleigh's assistance Amanda Park. Most of the time I communicated with Amanda via e-mail but I knew that Amanda exhibited the same professionalism as Ashleigh. I know that they both have multiple cases to attend to but Ashleigh and Amanda made me feel that I was the only loan that they were working on. The courtesy that they extended to me and my wife was greatly appreciated and they truly made our dream come true. My wife and I sincerely thank Ashleigh and Amanda for all that they have done for us. Thank you and may you have God's blessings at this Christmas season.
I want to say that I have received great service from Veterans United. Josh Schultz has undoubtedly helped me out tremendously. I can't say enough about how much Josh has helped me through this whole process. All the documents required in order to purchase a home were always easy to understand and any questions I may have had were answered quickly. Josh spoke to me as a friend, was there whenever I had a question, and really cared that I get through everything necessary in order to get into my new home. I would definitely recommend VU to anyone looking to finance their dreams of owning a home. I am very happy that I went with Veterans United.
Sorry it took so long With Christmas Moving and work I can't say enough on the Outstanding job That Breck Has done on Getting Me my loan I would like to thank Breck and Heather And the rest Of the people Veterans United. I will recommend Veterans United home loans To all my family and friends Sincerely yours Phill Davis
This company was great. As first time home buyers, we were scared but our loan officer matt made it smooth and communicated very well. He made our experience terrific and we can't thank him enjoy for all of his hard work. We will be recommending veterans United to all our friends.
Give Her a RAISE ASAP!!!!!!
This was a very smooth process. I had constant communication with my loan officer Brandon Crites and his Assistant Cameron. If ever there was a part where the process slowed it was on my end and Brandon would kindly explain the importance to speeding things up on my end prior to closing. When there comes a time that someone ask me about home loans, not only will I recommend Veterans United Home Loans, but I will make sure they have they the extension for Brandon Crites. Brandon and Cameron, the house is lovely. My wife and I appreciate all your help. Thank you again.
Our loan officer was outstanding in helping us feel comfortable with the entire process, and the customer service was above and beyond. We are extremely confident that he got us the best deal on every aspect of our loan. I would absolutely recommend veterans united to any military member looking to buy a home.
Lee Settle and his team were outstanding!!
They we very professional, they walked me through the process step by step and made the whole process easy and stress free.
the only issue i had was with the Brandon dude he was pissing me and my CEO off and others. Besides him the rest was fine if you took his job out and gave it to a bum on the street they would be able to do better job.
STUART was outstanding to work with and I really appreciated the extra effort he put in.
Everything from beginning to end was an experience. Not what I expected it to be by they went far and above the call of duty. They always had see answers when I needed.
It was very difficult at times to get responses from our Loan Officer. Calls and emails went un-returned for days at a time. He also left the office early one weekend and no one knew, so they were waiting at their respective offices for paperwork that didn't come until the next week. The closing got pushed back several days because the paperwork supposedly wasn't ready for him, but all the other people involved stated that it was all done, we were just waiting on the Loan Officer, which made it seem like he was passing the blame. And we were told the day before closing that we'd be receiving 100% of our earnest check back, yet we ended up getting less than 50% due to the way the loan officer wrote up the taxes.
Mary Jacobi was a joy to deal with. She was always very kind, very helpful, and always answered any questions I had very quickly and completely. I have already recommended Mary to a few of my friends that may be in the market for a new home loan soon. Thanks again!!