I have seen many reviews stating that Veterans United did not actually care about veterans, but I can tell you from personal experience that this was far from the case for me and my family. We certainly felt taken care of the entire way through the home buying process. We will be using Veterans United again without any hesitation.
Everything that could’ve gone wrong with a move went wrong- but our Veterans United team made up for all the chaos by truly taking care of us like family. My pets and I honestly can’t thank our team enough! Much love from the Snyder family
Great communication and service
Highly Recommend Aaron and his team. They took a personal touch in their to make sure i was satisfied in every way during the Purchase of my Home.
Easy to work with and made it as painless as possible.
I am immensely grateful to have had Mrs. Solibel Ramos as my loan officer. Her genuine commitment and willingness to help me achieve my goals were remarkable. It's rare to encounter such sincerity and dedication, and I will always be thankful for her.
The team definitely made the home buying process easy and were eager to help and explain the process to 1st time buyers. Took care of every need.
The only stumble we really had was getting me the check from the sale of my home 4 days after I closed. I was a bit worried but it all went thru and the funds made it to me. I am not sure where the stall happened at so this may not be my teams fault. Aside from that everyone was responsive and made the process very easy.
Only use if you would like to make your home buying experience easy and successful.
Would definitely recommend Veterans United. Always great dealing with them. Nick and Madison were awesome to work with!
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Mike Cane and his team were outstanding! There professionalism and knowledge was very impressive. Their response time was never more than an hour to questions I had. I have already referred them to realtors and individuals.
Everything was great except VU doesn't offer a Courtesy Float Down Interest Rate. This was bummer (not the loan team's fault), but something admin needs to change.
The entire team was responsive and communicated all changes and updates throughout the process. The use of a group text message from the very start of applying to post-closing made everything easy and I never felt alone. I would definitely use Veterans United again and would recommend them to anyone. They really made this stressful and emotional home-buying process smooth and seamless- and easier to understand!
Excellent experience. Great communication throughout the process.
