We had Dave Munns helping us and I loved him . He was very nice and have me all the I do I needed in a timly manner .. I would send everyone I know to him.
Great job my Tony and his team. Very professional. They made the process as seamless as possible. Great job. Thanks for making our dreams come through.
Great team and great service. All my question were answered very quickly and I was always updated. Great experience with these guys!
Rodney was a tremendous help throughout the process and we have already recommended him personally to several of our friends.
I AM NOT A VERY EASY PERSON TO WORK WITH , BE CAUSE OF MY LITTLE UNDERSSTANING OF HOW TO GET A VA LOAN, BUT THE TEAM LEAD ME THROUGH THE PROSESS AND EVERTHING WENT GREAT!!!! THANK YOU
I wasn't expecting to buy a home until May 2014. My family saw a home they loved before I could talk to the loan officer. Due to my busy schedule, this home experience became very stressful and not a pleasant experience. Even the person at the title company and our realtor was not impressed with team. I heard very negative things about the service that Veterans United had provided. The title company had a hard time getting response from the team while the lender went on vacation. I'm sure the loan officer did the best he could with my circumstance. Piece of advise, never blame the customer for not calling when the customer was not expecting to make an offer for a home. I had went on vacation with my family so I did not mail the paperwork in a timely matter. But, When you find the right home for your family, it is kind of hard to pass up. It should not be held against the customer because the did not call the lender immediately. The lender did get called the next day. I was very stressed with this home purchased. However, my family loves the home. Everyone is very happy. For that I am grateful to Veterans United. Thank you and your team. :)
Everyone was fantastic to work with from Dave to Molly to our realtor Vito whom was recommended by Veterans United we would whole heartedly recommend your company and people to anyone we know thanks again for everything your the best Robert and Veronica Hoffman and Happy Holidays to all of you.
I would like to thank you so much for all your help, the loan officers we're very helpful and friendly they were fast and efficient very pleasant to work with.
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Kody Gilbow made an extremely difficult process easy. It was a pleasure doing business with him and I would highly recommend him to any Veteran looking to purchase a home.
Our agent Lance hainen is awesome
Ross Pierson is absolutely wonderful to work with. Always professional, helpful, respectful, patient & kind. He is a great asset to Veterans United & he made my refinance experience a joy from start to finish. I would definitely recommend Ross personally and Veterans United to any veterans I know or meet in the future. Also, Matt Van Ronzelen was always respectful & very professional. I could not have had two better people to work with. Thank you for the work your group does to help veterans with their home loans & re-fi's.
Very sincerely, Carolyn J. Babington
This is my second time within a year that I used Veterans United and again the experience was great!
They actual made me feel that someone was trying to take care the vets.
We were very satisfied with Mike and the team at Veterans United Loans and also in recommending Kathy Holmes to us as our realtor she was great to ! YOU all were great! thank you from the bottom of our heart Rick & Patty
Ben and Lauren, made all process smooth and were able to answer all my doubts. Thanks for your professionalism.
The underwriting is the only thing that was confusing. Somethings they was asking for was self explanatory but other than that is was an easy process both the loan officer and the assistant was very very helpful with helping me getting the right documents and kept me inform on what was going on. Excellent customer service and displayed great professionlism.
A big "Thank You" goes out to Derek Russell on behalf of my family. Midways through the loan process our primary loan officer was promoted and our file was transferred to Derek. As a true professional that he is, Derek picked it up and ran with it. He remained in contact with me daily throughout the entire process. As we neared our closing date we hit a snag lacking one form of documentation for final underwriting. The close was now in jeopardy of being extended into the following week seriously impacting the Sellers and of course my family. Derek went above and beyond convincing underwriting to make a provision in order for the closing to continue as initially scheduled. Due to his hard-work ethics we closed on December 12th with no delays. Thank you once again Derek for all you did for us and the Sellers.
My loan officer was fantastic. I could call him for anything at anytime and he would be there to help us. He cared so much about us that not only did we close well ahead of the projected date, but he would call just to make sure everything was going okay. My loan officer took his own time to learn the background of my ship and job and that really showed me that he truly cared about us not only as buyers but as a military family as well. I would highly recommend Bill Bales and Veterans United to my fellow sailors and friends!
Tony and his team of Ryan Sherman and Emmily were fantantic. Words cannot describe how they went the extra mile to help me and my wife close your mortgage on time. We had some up and downs but they were there for me all the way. Everything I needed was just a phone call away. Tony and his team were very helpfull with the entire process. I would recomend them to any Veteran because they are the best.