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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

433,770

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend

Everybody was incredibly helpful, and responded quickly whenever I had questions, of which there were many . They even sent a really nice card after everything was done! Excellent team :)

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
Photo submission from Juan R.

Best decision ever to go with VU San Antonio you guys rock thank you. Alea Schuyler made it easy for us to get a beautiful home. I would recommend her she will do everything possible to make it work for you. We love our new home and are extremely grateful for Alea’s hard work and dedication

headshot image of Alea Schuyler

Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

From start to finish, my experience with Veterans United Home Loans was nothing short of outstanding. The entire mortgage process was streamlined and incredibly easy to navigate, thanks to their user-friendly website and thoughtful approach to communication. The "to-do" checklist on the site broke everything down into simple, manageable steps, making the process much less overwhelming and more organized.I had the pleasure of working closely with Nick, who provided clear and detailed explanations every step of the way. He stayed in constant contact, ensuring I always knew what was happening and what to expect next. Nate was just as helpful—every question I had was answered quickly and thoroughly, and his responsiveness made a huge difference in reducing the stress that often comes with buying a home.On top of that, Gabby reached out to assist with utilities and other essential aspects of the move, which was an unexpected but incredibly helpful touch. It’s clear that Veterans United goes above and beyond to support their clients—not just during the loan process, but in preparing for life in your new home.Every team member I interacted with was accessible, professional, and kind, whether it was via email or a quick text message. It goes without hesitation that I highly recommend Veterans United Home Loans to anyone looking to buy a home. They truly understand how to serve veterans and make homeownership feel not only possible but enjoyable.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Veterans United gave us new life . Incredibly easy , so helpful and kind . If you are in doubt about finding your new home - call them - they even got a local realtor & all local info for long distance move and a discount on the mover !

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

From start to finish, this was a first-class experience. The team worked with me from minute one and delivered the best communication I’ve ever had when purchasing a home. This was my third home purchase, and by far the smoothest and most flawless process yet. Whatever you're doing to keep your people—keep doing it! Marcus and Noelle were an absolute pleasure to work with. Me and my fiance have been telling everyone about our wonderful experience.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

The process was very smooth and they let me know when they needed me to upload forms, statements, employment history, and so forth. Painless operation.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Tommy Heller and his team were amazing and helped my wife and I get our first home!
10/10 recommend Veterans United!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas S.

My family and I are exceptionally grateful for ALL of the help, patience, assistance, and advice our Loan Team gave us from the START. Tyler Kettle, Nina Chapin, Holli Schutte, were all amazing individuals. The key to our relationship was communication. From a buyer's perspective, you NEED to check your online portal every day. When you get a task on the 'To-Do's' list, complete it ASAP. IT will make your loan experience REALLY EASY, and it will make your Loan Teams' job a lot easier.

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars
Would Recommend
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
Would Recommend

Super helpful and made the process super easy and expedited

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

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5 out of 5 Stars
Would Recommend
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
Photo submission from Kassi S.

I worked with my loan officer Terry Roberts on my homebuying experience. He was very helpful and easy to talk to. He answered any questions I had, along the way, in a very timely manner. I'm very excited for this new chapter in my life. I can't thank Terry Roberts enough for all of his help with my homebuying process!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

More Reviews

See all 433,770 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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