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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,198

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 393,198 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

First of all, I want to commend VU on flawless service and thank you for taking care of me and the other veterans. My experience was a long process due to the market but however the VU team stuck by my side each and every way. They even called me to check on the realtor that was recommended to make sure their standard was being up held up. The VU team engagement was great, I needed being that I am first time buyer. I appreciate Ben, Mirza and the rest of their are amazing. I would recommend them all whom in the hunt for a upstanding lender Veterans United is the way! If I were to refinance or even purchase another home I would without a doubt utilize Veterans United! Thanks again!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Thank you Veterans United we appreciate all the customer service! We had questions your team answered them. We were worried about home buying and you assured us we had nothing to worry about. This is our first time buying and the process was a breeze! Thank you for everything your team did for us. We definitely feel that you guys went above and beyond to help us and we appreciate it!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
Would Recommend
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Was an amazing experience buying my first home with the help of Veterans United. Would definitely do again/recommend to any veterans I know. Amazing team!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Without Veterans United I wouldn't have been able to buy my family a home. They were so helpful and thoughtful throughout the entire process, it never felt like I was doing this by myself.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

THEY R THE best!

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Nathan was outstanding , same goes for his team. Communicated with me for every step in the process, and made himself available for all my questions and concerns. Highly recommend Nathan and his team to friends and family.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend
headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

As a veteran I highly recommend using Veterans United, they get the job done!

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Thank you everyone that helped in the process of buying mine and my family's first house.
It was a pleasure working along side with team.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Highly recommend veterans united

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

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4.5 out of 5 Stars
Would Recommend

Good job!!!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

Shout out to Kayla and Marty for going above and beyond to take care of us during this whole process. Very knowledgeable, kind, and made sure I had all of the information I needed!

headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Thank you to everyone at Veterans United for the help and providing financing for my new house and I am forever grateful.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
Would Recommend
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

4.5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

1.5 out of 5 Stars

Will not be using Veterans United again. My loan officer, Kris Ball, made this a horrible first-time buying experience for us. He did a poor job of explaining things to us, especially during the week of closing. When asked if it was his job to explain the loan estimate numbers to us, he said “No” and that we should talk to the title company. When he actually did talk to us, he would try to talk over us and would barely let us finish a sentence before interrupting. We had to report him to a manager and had to have the manager explain the loan estimate numbers to us.

Response from Veterans United

Mia,

Thank you for sharing this with us. I hope your Client Advocate was able to help and want you to know we’ll be here if you need us moving forward. Please reach out again if we can help with anything else. Thanks again for letting us serve you and please take care.

Sincerely,
Kendra, Client Relations

More Reviews

See all 393,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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