First of all, I want to commend VU on flawless service and thank you for taking care of me and the other veterans. My experience was a long process due to the market but however the VU team stuck by my side each and every way. They even called me to check on the realtor that was recommended to make sure their standard was being up held up. The VU team engagement was great, I needed being that I am first time buyer. I appreciate Ben, Mirza and the rest of their are amazing. I would recommend them all whom in the hunt for a upstanding lender Veterans United is the way! If I were to refinance or even purchase another home I would without a doubt utilize Veterans United! Thanks again!
![headshot image of Ben Choi](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/47882.jpg)
Thank you Veterans United we appreciate all the customer service! We had questions your team answered them. We were worried about home buying and you assured us we had nothing to worry about. This is our first time buying and the process was a breeze! Thank you for everything your team did for us. We definitely feel that you guys went above and beyond to help us and we appreciate it!
![headshot image of Amy Carder](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1925297.jpg)
![headshot image of Jon Abernathy](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/49695.jpg)
![headshot image of Sam Carmack](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1524886.jpg)
Was an amazing experience buying my first home with the help of Veterans United. Would definitely do again/recommend to any veterans I know. Amazing team!
![headshot image of Kyle Bakker](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1698016.jpg)
![headshot image of Mark Dischert](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/375802.jpg)
![headshot image of Stefanie Snow](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1116265.jpg)
Without Veterans United I wouldn't have been able to buy my family a home. They were so helpful and thoughtful throughout the entire process, it never felt like I was doing this by myself.
![headshot image of Madison Yant](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1927322.jpg)
![headshot image of Dustin Johnson](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1927297.jpg)
![headshot image of Durell Cope](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1085911.jpg)
THEY R THE best!
![headshot image of Steve Brockman](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1435928.jpg)
![headshot image of Tony Davis](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2080364.jpg)
![headshot image of Travis Ward](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1287868.jpg)
Nathan was outstanding , same goes for his team. Communicated with me for every step in the process, and made himself available for all my questions and concerns. Highly recommend Nathan and his team to friends and family.
![headshot image of Nate Bitner](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1374361.jpg)
![headshot image of Casey Martin](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/376814.jpg)
![headshot image of Brandon Dye](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1632185.jpg)
![headshot image of Bobbie Hafford](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1108041.jpg)
![headshot image of Harris Giger](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/943094.jpg)
As a veteran I highly recommend using Veterans United, they get the job done!
![headshot image of Courtney Jones](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1483086.jpg)
Thank you everyone that helped in the process of buying mine and my family's first house.
It was a pleasure working along side with team.
![headshot image of Derek Kriegshauser](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/954436.jpg)
Highly recommend veterans united
![headshot image of Tim Langdon](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/610467.jpg)
![headshot image of Adam Crutchfield](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/839679.jpg)
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Good job!!!
![headshot image of Tim Glover](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2122534.jpg)
Shout out to Kayla and Marty for going above and beyond to take care of us during this whole process. Very knowledgeable, kind, and made sure I had all of the information I needed!
![headshot image of Steve Gustafson](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1599009.jpg)
Thank you to everyone at Veterans United for the help and providing financing for my new house and I am forever grateful.
![headshot image of Alice Schneider](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/252027.jpg)
![headshot image of Jennifer Stewart](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/412226.jpg)
![headshot image of David Kitchen](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1325613.jpg)
![headshot image of Tim Langdon](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/610467.jpg)
![headshot image of Celina Mowrey](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/378964.jpg)
Will not be using Veterans United again. My loan officer, Kris Ball, made this a horrible first-time buying experience for us. He did a poor job of explaining things to us, especially during the week of closing. When asked if it was his job to explain the loan estimate numbers to us, he said “No” and that we should talk to the title company. When he actually did talk to us, he would try to talk over us and would barely let us finish a sentence before interrupting. We had to report him to a manager and had to have the manager explain the loan estimate numbers to us.
Response from Veterans United
Mia,
Thank you for sharing this with us. I hope your Client Advocate was able to help and want you to know we’ll be here if you need us moving forward. Please reach out again if we can help with anything else. Thanks again for letting us serve you and please take care.
Sincerely,
Kendra, Client Relations