We worked with Tony Van de Riet on our VA home purchase. Tony was great to work with. Very pleasent, professional, polite, compassionate and extremely knowledgable. Tony worked with us throughout the entire process, seeing it to the very end ensuring that everything went smoothly. We also worked with Ryan Sherman on a daily basis. Ryan answered our emails with hours and kept us informed on where we were in the loan process. Both tony and Ryan were very knowledgable about the VA loan process. Both kept things moving right along. Thanks guys!
I wish you guys did more than VA loan!! 8)
had no where to turn and called veterans united,talked to doug he found me the loan i needed and at a very nice rate.doug and jason helped me out and were very professional .gov could cut down on paper trail but all in all a very good experiance,thanks again doug and jason. cincereily ray barnes warsaw va
Couldn't have asked for a better team to help us get into our new home. They made the whole process so quick & easy!
Jeff and Justin and his team were professional and helpful far beyond any one we have ever worked with in the past when we purchased a home. They were straightforward and clear as to exactly what paperwork and documentation we needed to provide and when we needed to have it. They are great! Thank you very much from our family!
Mr Don Neely and Eric Barroso were very courteous, proficient and knowledgeable with the entire process. Both kept us well informed up to date with every step. It was my first home loan but it went extremely smooth and quick. Veterans United is a highly recommended organization in my book. Thanks to all that helped me and my family obtain a wonderful home!
In the beginning the process was kind of rough and I had to call several times with questions and when I did the customer service wasn't that great. However in the last two months prior to closing Terri and Marie, especially Marie was very helpful and was quick to respond with any issues or questions with the status of the paperwork.
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Jocelyn Diehl was excellent in her duties. Dealing with the VA Appsaisal process and the sellers realtor at times there was very little if any communication from there end. Jocelyn and I kept pushing buttons and things worked out great in the end. We are very happy. Great job Jocelyn, Thanks again.
Also the title company where we closed had praise for your company. They stated some internet companies take 2-3 hours to approve the final packet with signatures faxed to them, but your company, views and sends final approval within minutes.
TeamRyan performed an exemplary job when preparing my home loan. I haven't seen this type of teamwork since I was active military. They went above and beyond to make sure my Husband and I were informed about our loan, as well as taking the time to help me understand all the ins and outs of the paperwork and the rollercoaster of emotions you can go through when making the lifetime purchase of a Home. Thank you so much TeamRyan and Veterans United Home loans.
Craig Brumfield was excellent to work with!. Whenever we had questions he was quick to get back with us with answers. He stayed on top of everything all the way through to the end. Everyone we worked with was professional and easy to work with. If any other veterans I know is looking to buy a house I will definitely refer them to Craig or any other representatives form Veterans United Home Loans.
Our experience with Veterans United Home Loans was second to none. Eric and the entire staff were awesome to work with and gave us the best customer service! I can not say enough good about all of you! A very professional and can due team! Thank you so much!
Steve and Danielle were a pleasure to work with. They were able to answer my questions and get problems resolved quickly. I would definitely recommend Veterans United to my fellow veterans.
Adam Crutchfield and Mike Cathcart saved my life as i know it. They worked hard to get me in the
house that I needed. I HAD to to have this house and they got it for me. I will never forget .
The experience was a nightmare for us. Murphy's Law had a hey day with us. Our loan officer overall was supportive, but she made one severe error in her instruction, & approval for our rep , that cost both realtors involved over $2000 each, so that we could still close, otherwise the sale would have failed at the last minute.
I realise the loan officer can only do so much, but the underwriter we had, was totally incompetent, I'm am sure she is chronically disorganized, and I question her reading and retention capabilities. I am in the process of filing a formal complaint against the underwriter . I really do not know how Janeanne or anyone else can be expected to work with such an incompetent person. Janeanne deserves a Sainthood considering what she has to put up with.
Anna was amazing. Very very good at her job. She worked very fast and efficient with the title company.
Everyone on the ball, didn't lose site of my closeing date .
Jake Hanson was very helpful and knowledgable. Thanks for working your ass off for us to so we could get into our new house before Halloween Jake!
Process was very lengthy, but Ashleigh Sumner and Amanda Parks were very professional and helpful. They returned emails and calls right away, pleasant and easy to work with. VHL is very lucky to have them.
Joel Gigler has to be one of the best employees there. He treated me as if I were his only client. He always had time to answer my questions, even on weekends. he went above, and beyond what was required. He became a trusted friend. His future with Veterans United should be very promising. You are lucky to have such a valuable employee. He is one who acts as if he really cares about the person obtaining the home loan. I would be proud to recomend any one to Joel.
I have brought and had financed several homes in my life time and my experience with this loan was satisfactory beyound belief and was the best I have ever experienced. Winsor Cooper III was knowledgeable in what he was doing and very timely in getting the job done. Veterans Home Loans were timely in processing the documents that we sent and consequently our loan was processsed and completed in less than 30 days. Also the Appraiser that was selected was outstanding as well. Thanks Winsor and the management team at Veterans Home Loans for a job well done.
I am overly satisfied with Veterans United and particularly my loan officer, Mr Zach Debord. He was very responsive to my questions, extremely knowledgeable, and managed the entire loan process timely and professionally. I had a grade "A" experience and would like to covey to Veterans United management that Mr Debord is a true asset to the company and I am glad he was my loan officer.