I just had a great experience with your company. My loan officer, Nate Cain was just wonderful. He was very professional, respectful and patient. He ensured all my questions were answered and concerns resolved. As a first time home buyer, he always ensured that the process were explained thoroughly and to the point. I had a peace of mind from the pre-approval, all the way to closing. Thanks a million. You guys are the best.
Daniel was great!! Excellent service and very knowledgeable. Everything went smoothly except one detail at closing but it wasn't a big deal. Thank you for all your help. We would of been lost without you!
Ryan was a fantastic loan officer!!. First time I called him to inquire about the loan process. Ryan was very professional and informative. Through the whole process Ryan was always available for any questions or advise I needed. I always felt like he had my best interest at heart. Very impressed with Ryan definetly a PRO!! Ryan will be my loan officer for life and will recommend him to any family and friends that want to purchase a home. Thanks for everything Ryan, Andrea and Veterans United.
Ryan and Eric both went above and beyond. I felt totally confident with their expertise. I will recomend them to all of my friends.
My Loan Officer was professional and extremely helpful. I feel because of him I had a positive and wonderful experience with you company. Thank You all for Your help.
Our agent was Ryan Ponder and as first time home buyers we had zero background in this process. He was fantastic, answered every question without hesitation and made the process absolutely painless. If we decide to buy another house, we would love to work with him again. I could not recommend him more to anyone who needs a knowledgeable, skilled and compassionate officer.
I was surprised but extremely impressed with the level of support and individual time attention and guidance I was given and I 'm very thankful because I was a client who really needed it all . The level of professionalism exhibited by Winsor Cooper allowed me relax and let him do what he seemed to do effortlessly .However, being a retired police officer , I recognized his attention to detail and understanding the importance of the need to follow-up and communicate . I could not have imagined this entire process going as smoothly and rewarding as it developed into being . I am thankful and very proud to have enjoyed this experience and I would encourage anyone to use Veterans United Home Loans .
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Such wonderful people to help us. I was terrified through most of it, but they kept me on track
I have to say I was thinking about using another lender strictly on the basis of a better rate and though I couldâ€™ve gotten a better rate I chose to stick with Matt and his team at VU. The level of attention and professionalism far surpassed that of which I believe I wouldâ€™ve received with other lender. I am happy with the terms of the deal and extremely happy with my new home and will definitely recommend to others and seek to use Matt and his team in the future if and when I decide to purchase another home!
Mark Dischert was very professional, knowledgeable, and personable. As a first time homebuyer Mark made the process extremely easy and comforting. I'm an active duty Marine with 14 years of service and good word travels fast. I have already became an unofficial spokesman for Veterans United and particularly for Mark Dischert.
I was unsure about getting a mortagage from an online company, but after using Veterans United they would be my first choice if I were to buy again or if someone ask me who to use !
Have to add,, my realtor said my loan went through quicker than any other she has dealt with !!!!
Ryan Kluttz and his team at Veterans United were amazing to work with! They made the home-buying process seem smoothless. They were readily available to answer any of my questions and ensured it all went well for my son and me. I have recommended Ryan and his team to a few of my fellow airmen as I wouldn't go with anyone else when it comes to purchasing a home! Thank you for all your hard work and God Bless all of you!
The entire process with VU was nothing but well thought out, and professionally managed. Our loan officer was extremely helpful in guiding us through to the very end.
As for my loan officer, Andy Moe; he was a real asset in completing the loan, he is very knowledgable, and for the most part, easy to get in touch with(ie. answering my phone calls, returning calls and e-mail promptly). I rate him very high in the overall process of my loan.
Would recommend them to anyone, they did a great job.
Keep up the good work.
I had the pleasure of working with Bill Musick. Being a first time home buyer, I was warned by friends about the painstaking process of buying a home and how frustrating it is. I would just like to say that Bill did his best to make my experience as pain-free as possible. He was always a pleasure to work with and I greatly appreciate the time and effort he dedicated to make my dream of owning a home a reality. Not one time during this process did I feel left in the dark or unsure about anything. I always had lots of questions for him and he always had an answer for me. I believe at one point he even took my call from his cell phone (Thats what I call dedication). I would just like to say thank you Bill and your co-workers for what you do. You told me once that you appreciated my military service, well I want you to know that what you do for veterans really touches the heart.
-Daniel J Mott
Former USAR 68W, SPC
Matt McDaniel did a great job handling my case. There were several bumps and roadblocks that occurred along the way-all due to outside circumstances-but Matt helped us manage every one of them, even answering questions by phone and email after hours and on weekends.
Whitney Elliott also went the extra mile for us, especially as we approached closing. She was able to secure a closing time that fit in our very small window of opportunity since I was coming in from out of town. I will definitely recommend Veterans United to others.
****Matt McDaniels' review is flawless, all 10's and highest praise.****
Matt McDaniels was awesome and receives all 10's for his professionalism and assistance in the process of helping me receive my VA Home Loan from Veterans United. I will recomend him to everyone.
If Matt McDaniels had been my Loan Officer from the beginning, then this review would be all 10's and genuine praise. Unfortunately, he was not. The first Loan Officer that I had told me that my apartment rental payment history could not be used as any form of credit line. He directed me to open a secured credit card, make a purchase and a payment and that would establish the additional credit necessary to receive a VA Home Loan. Soon after opening the secured credit card, I learned that a line of credit less than two years old is not considered "established" and therefore would not have any bearing on the Loan process. Due to the ignorance of my first Loan Officer, my VA Home Loan process took an additional year causing me to miss out on lower interest rates and limited the properties I had to choose from.
Once Matt McDaniels got involved, the process was quick and painless. My confidence was immediately restored after a couple of coversations with Matt. It was clear to me that he knew what needed to be done, what to expect and what I needed to submit to him for the Loan process to progress and reach approval. Again, if this review was for my experience with Matt McDaniels as my Loan Officer, all 10's and highest praise. Anything and everything causing this review to be less that all 10's is due to the initial Loan Officer, whom I am told no longer works for Veterans United, and should NOT reflect on Matt McDaniels in anyway, shape or form.
****Matt McDaniels' review is flawless, all 10's and highest praise.****