Eric did a fantastic job!!!!
We are grateful for the help Veterans United Home loans gave us in purchasing our first home.
My Realtor said that Veterans United specifically Ben Choi was one of the best of internet lenders they have worked with. I agree that Ben was always within a quick call or back in touch within minutes of any request. We lost out on 2 offers so it took about 7 months from start to finish and Ben always was professional and very helpful. Ben seems very experienced and always seemed to have all the answers. There is nothing negative that I have to say about my experience with Veterans United. I guess the only issues I had were from lack of knowledge. Initially I was not aware in the funding fee and it never seemed to be mentioned. That should probably be one of the aspects explained during the initial loan process. *(It might have been in paperwork I never read, just not sure). The only other thing to catch me by surprise was the large variance in closing costs. It was estimated at 8500 but ended up about $11,000. Since the seller was paying closing the overage came out of our earnest money. I would think that it should be estimated on the higher side just to help in such situations. Anyway Ben was great and everything worked out. Hope this helps.
this is what I sent to my loan officer and his processor: Dan and Roxanne: I got your gift in the mail the last day we had the old house we rented. What a nice thing to send! I really appreciate how helpful you two were and how diligently you worked on my loan. It was awesome working with you. I know there were some hang ups, but working through them was super easy with your help!
I would recommend veterans united to any of my veteran friends!
Our loan officer, Justin Harlan, helped us get a Certificate of Eligibility for a VA Loan based on a previous VA Loan from 20 years previously even when we could not get a DD 214 from St. Louis, who have apparently lost my records. He crunched the numbers for us immediately so that we knew where we stood, which encouraged us to go ahead with the loan. He was with us ever step of the way during the process, which turned out to be a little more complicated than expected. If all of your officers are as good as Justin Harlan, then you truly have a wonderful organization. Sincerely your, Chester Duane Armistead
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Andy made this process as easy as possible. There was zero lag time in any question or task that required action. Andy was by far the most professional person I spoke with from this organization. It all started exactly 2 minutes after I request to speak with someone online. Hats off to Mr. Strubel. This was an outstanding experience. This was our first home purchase and needless to say there were several questions on our end. Andy has an unmatchable knowledge base on the home loan process, but was easily able to articulate answers to all questions in a way that was easily understood by someone who had no idea what they were talking about. Thanks again!
Everything was done very well. My recommendation would be to include more details of what the steps are and what will be needed at each step. I had to make some calls to ask who was doing what, and what were the next steps.
Todd Kangas was outstanding and he went above and beyond his duty to help me on this refinancing, he is a great guy and thank u Todd for everything.
My wife and I received nothing but Great customer service from Veterans United as well as our Loan Officer, which helped us and stood by us trough our whole long process of now being homeowners.
Thank you very much.
DAN DAVIS AND HIS TEAM WERE VERY PROFESSIONAL. THEY KEPT ME I FORMED AND HELPED GUIDE ME THROUGH THE WHOLE PROCESS. I FELT VERY COMFORTABLE TALKING TO DAN AND HIS TEAM ANY TIME I HAD QUESTIONS. DAN AND HIS TEAM (ROXANNE) MADE THE WHOLE EXPERIENCE VERY PLEASANT. I WOULD RECOMMEND VA HOME LOANS TO EVERYONE.
Matt was extremely helpful an answer all questions. Made me feel real comfortable when calling. I recommend him to handle future dealings.
Dave made our process very easy and an enjoyable experience. At times when we were nervous or questioning, his humor kept us at ease and his knowledge kept us informed. It felt like we were working with a personal friend throughout our whole process and we were all relieved and excited to hear "welcome to your new home!"
The entire process was smooth and relatively easy. All of the folks were extremely nice and very helpful. By far, the best home loan experience I have ever had. These guys (and girls) really know how to get you what you need to purchase a home. My wife and I are so pleased that we just can't believe that we are finally in a home.
Thanks to Dave Munns and his team!!!
Brendan was extremely helpful. Being a first time buyer he made sure I was aware of everything going on. I truly appreciate his hardwork.
IT WAS DONE VERY QUICKLY.. ANY QUESTIONS WERE ALWAYS ANSWERED WITHIN A DAY.
Thank you for the help...
Andy Moe was outstanding at making everything clear and easy.
I really appreciate the hard work and dedication of my loan officer (Andy Miller) and the team that helped me in buying my first home. I felt a lot of trust going towards Andy as well.
Jessica was very professional ! I cannot believe how fast she got us into our new home! Not only would I recommend VU to all my Military brothers and sisters, I would refer them to her. God bless each and everyone of you who have helped me give my wife the house of her dreams! We will never forget you guys as we consider you members of our family!
This experience has been an amazing journey. Everyone from Veterans United has dedicated 100% of their effort to provide me with outstanding customer service. Their professionalism, hard work, and patience in providing me all the details and assisting me in the processes of paperwork for buying house made buying my first house easy. I will definitely recommend this company to my peers. Thank you, and I hope we can have the chance to do business again in the future.
Steve and James were extremely professional, timely, and helpful. I appreciate their attention to detail and getting things done promptly.
Everyone I had contact with was outstanding.