I Telya never have I ever ghost people, so wanting to help you definitely worth it. I still hasn't sunken too good to be true.
My family’s home buying experience through Veterans United was a bit on the rough side. As first time homebuyers, we were left in the dark about a lot of things and mislead to believe we wouldn’t owe additional money but did.Agreement negotiations between the seller, and our requested closing dates, were completely ignored, causing our family financial hardship, leaving us in a tough position to meet closing requirements.Mike did send us a nice door mat & flag stand for our home which we appreciate & love. Nonetheless we are homeowners thanks to all parties involved.Hope this review is helpful to all future homebuyers.
Superior efforts across the spectrum! Most helpful and expertise off the charts! AJ was great!!!
Veterans United has opened a door that we thought would be closed for a long time and would be out of reach, they gave us the opportunity to have a beautiful home for our family. This is the best Christmas present, thank you and Happy holidays.
Another great experience working with the professionals at Veterans United, thanks again for all your help on my second purchase through all the ups and downs.
I found the overall process easy. Every step of the way, there was someone there for me. I felt that the team really cared that a have a good experience
This was our first home buying experience and we literally filled out an application, while sitting on the couch, got a call that we have been approved, looked at houses that weekend, put a crazy offer on one just to see the process of denial and the sellers accepted! We were in for a crazy ride on a great family house in a great neighborhood! Our team never let us down the whole way through and explained things every step of the way. No matter the hour, time differences, we always made a plan to talk if we had questions. I applaud them and the family that sticks by them while they help out vets find the home they deserve. Thank you to everyone at Veterans United for making this a possibility for my husband and our family! We are happy to be a part of the Veteran United family!
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Just a great team. Always present and willing to help. Answers questions promptly and with professionalism.
Mark and Emilee and the entire Veterans United team were phenomenal. They were consummate professionals from the very start of the process to the end. They were incredibly responsive, whether via email or phone. They worked diligently to get me to closing and to address any and all of my questions and concerns along the way. In spite of a less than cooperative team on the seller's side, the VU team got me to closing so fast my attorney couldn't believe it. I can't say enough about how great they were.
I would just add that I made an inquiry with VU out of frustration with another lender when I was already several weeks into the buying process. I took a gamble switching over to VU at that stage, and it paid off big. They absolutely blew the other lender out of the water in every way, from rates, to the user friendly website/dashboard, to the team work to get my file to closing. But most of all, their customer service was hands down the best I have ever experienced with ANY business. I do not say this lightly. As a Marine, I pride myself on having high standards; I am not easily impressed. In fact, I am not often impressed at all. Veterans United, and especially Mark and Emilee, impressed me immensely. I did pay a fee (points) for the rate - to anyone who may be turned off by that, I would say IT'S WORTH IT! They can consider me a customer for life - I will not go anywhere else next time I am in the market for a home.
