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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,361

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,361 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend

Communication definitely needs a lot of work. When an offer is put on the home that should be the time to lock in the rate for the loan not the last week leading up to the closing date.

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

The keys to successful business is to delight the customer. I listened to a speech by Warren Buffett about Enterprise Car rentals and how their business exploded. I wouldn’t even compare Veteran’s United to enterprise. This outfit is in a league of its own. They should rewrite a business model for others to follow.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

3 out of 5 Stars
Would Recommend
headshot image of Dave Cicchetti

Loan Officer: Dave Cicchetti

NMLS# 2351854

5 out of 5 Stars
Would Recommend

Amazing team, really helped us understand the process and kept in constant communication. The perfect team for first time homebuyers like ourselves.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend

Great team to work with , very professional.
Very prompt in keeping me informed throughout the process. Great organization

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4 out of 5 Stars
Would Recommend
headshot image of Joyce Kulakowski

Loan Officer: Joyce Kulakowski

NMLS# 833698

2.5 out of 5 Stars
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

4.5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

4.5 out of 5 Stars
Would Recommend

Good job by everyone!

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Veterans United has helped us where other mortgage companies wouldn't. They went truly above and beyond with our experience. I 100% will be recommending my fellow vets to them!

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Viola Sykes

Senior Loan Officer: Viola Sykes

NMLS# 1821541

5 out of 5 Stars
Would Recommend
headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Returning customer to VU and based on the help I received both times, I am confident I will return should I need them a third time! My family loves our new home!

headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

3.5 out of 5 Stars
Would Recommend

The underwriter is the ONLY complaint I have. I wish they would be fired for how horrid they handled our closing criteria, especially late in the process.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

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5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

4.5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Possibility of letting what cost every thing for closing

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

The people at United veterans did an outstanding job. They really care, and they really know what they’re doing. I can’t say enough about how great a job they did. The whole team was outstanding. Thank you so much I found my forever home..

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

We’re so happy we chose Veterans United with our first VA Home Loan. The process went smoothly and everything was on time. Our loan Officer Bradley made sure we were taken care of the entire process from start to finish.

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

More Reviews

See all 424,361 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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