Most everything went smoothly and Aaron Foster was on the ball to get the job done quickly. He went above and beyond to meet our needs and communicated with us clearly throughout the process. If we ever get another home loan, we hope Aaron will be available to us again.
Discussions on rate lock should happen earlier in the process. It would be helpful to know when your representative is on leave, so an applicant doesn't have an abundance of questions without answers, or is left with the option to consult google.
It was a pleasure working with Matt McDaniel and the whole staff at Veterans United. I dont think with any other lending company we could have made this work in the time manor we did with out Veterans United.
Our loan officer assisted us with all the information, however should offer a personal number for quicker responses when needed. Otherwise, amazing.
I would like to thank ,Will and Chris Medley for such a well job done. They made it possible for us to move back to where our family is!!!! It feels great to be able to see them and the grand-kids daily. They didan accurate job,with rapid responses to any foolish question I may of had and had the patience to call back or e-mail at the drop of a dime.You never got oh,their busy right now.It was a comfort to know they would get the job done!! I can`t thank them enough!!!! Thank-you so much Will and Chris !!!!
IT WAS MY GOOD FORTUNE THAT MR. DANIEL LOWES, WAS ASSIGNED AS MY LOAN OFFICER. HE POSSESSED PARTICULAR QUAL;ITY OF EXPLAINING ALL THE COMPLEXITIES OF THE LOAN APPLICATION POLICIES, SO THAT I FELT COMFORTABLE MOVING THROUGH THE COMPLXITIES AND BEING ABLE TO COMPLETE THE MERIAD OFM FORMS THAT REQUIRED MY UNDERSTANDING AND SUCCESSFUL COMPLETION OF THE FORMS. MR. LOWES DESERVES MY COMPLIMENTS FOR ALL THE SUCCESS AND ULTIMATE COMPLETION OF MY LOAN PROCESS
AND THE WONDERFUL RECEIPT OF MY VA LOAN, AND SUCESSFUL SETLEMENT PROCESS.
ALL THANKS TO MR. LOWES, I KNOW THAT YOU'RE PROUD OF HIS SUPERIOR SERVICE, AND I
THANK GOD HE WAS IN MY CORNER. THANKS BE TO GOD!
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From the beginning, throughout, and up to the end, I feel the level of service I received from Veterans United was superb. Josh was there at the beginning to acquaint me with your process and introduce me to all the paperwork. Shortly afterwards, Nick stepped in to help me organize all that paperwork and answer all of my questions about it. Throughout, you were patient with me. And regardless of my frustrations, you always remained professional, understanding, and courteous. And one thing I truly appreciate on top of it all...is that you respected how busy my schedule was, and that when I called, you always made yourself available. You run a tight team in a demanding profession Nick. Please know that I truly appreciate and recognize all the effort you put in to making my home buying experience a successful one. I wish the best to you and yours! Judy Miller
I couldnt be more happy about the service my family and i recieved. Yalls staff is truly amazing Mary is truly amazing individual i will definitely recommend her to any of my peers looking to buy a house.
we had a wonderful experience and we will recommend your company to anyone thank you very much for all you had work and thank you Patrick for everything you did it was a pleasant experience.
Roger was very thorough, courteous, and professional. He runs a tight ship.
This is the 7th home I've purchased and the 2nd VA home loan I've had and I would have to say that working with Derek Russell has been a pleasure.
My wife and I both feel Veterans United Home Loans was great! Our experience was always positive and we're very glad we chose them! Collin Grote and Lauren Schumer were always very helpful, courteous, kind, and efficient. We are very grateful to all at Veterans United! We are now happily settling into our lovely new home!
Josh Schultz was a terrific Loan Officer. He was as patient as he could be with me and kept me up-to-date on where we were in the process of getting my new home. A+++ Service!!
Mark Sexton was also a terrific help. He had been working with me since February or March on what I needed to do and how to do it to get my credit where it needed to be in order to buy my home. I don't know what I would have done without his help. :)
I would like to for start off by saying that the Veterans United team that was set in place to help me was awesome! They helped me out every step of the way. Neal Roeder allowed me to have access to him at any point in time that I may have had any question that I was unsure of. Roxanne Helmka was awesome as well she was straight forward and didn't leave out any details about whatever it was that i may have needed. I have heard all of the horror stories about purchasing your first home, but mine was more like a smooth sailing dream. You guys were awesome and thank you for all the assistance, and I think you should definitely put Michelle Wood on the payroll because she was always there to get me through anything no matter how late it was. She gave me all honest opinions and also helped me understand a lot about the entire buying process. I know you guys at Veterans United on grade on a scale from 1-10, but I don't believe that the number 10 does you guys any justice. Thank you guys for all of your help and I will definitely refer friends and family to you guys and of course I will work with you guys in all my future endeavours.
i couldn't be happier with the way your company and bill in particular handled my home loan. we had a couple set backs which were unforseen but bill was upfront and honest through the whole process. bill kept me informed ever step of the way on what was going on and how things were progressing. bill was very informative letting me know and explaining in detail whatever i didn't understand. if bill treats all his customers the way he treated me he is a vaulable asset to your company. thanks again to all who made my familys dream of owning a new home come true,
Jon was extremely professional, timely and helpful with my loan. With the government shutdown I ran into some snags and we still managed to close only a week outside of my original date. I will be recommending him to anyone who asks.
EVERYONE at Veterans United Home Loans were WONDERFUL,Cannot say enough GOOD about them!!! Brent "PUT UP WITH ME" even when I got "STRESSED OUT",He would just listen to me RAMBLE!!! Any questions I had he ALWAYS had an answer for me!!!Everyone was very patient and helpful on every process of our loan.Would recommend them to ANYONE,THANKS ALOT FOR EVERYTHING,Sincerely,Karen and Mike Flohr
The VA United Home Loans was a very fast process, I would highly recommend to my friend and family.
My agent Kevin Reichert was very professional and knowledgeable.
Thank you Veterans United Homes Loans for my home!
I have never in my adult life seen such great customer service. The entire team worked hard and gave us 110% of their attention! I can not thank you all enough for your outstanding commitment to my family and I. Bravo Zulu to you!