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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,129

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 382,129 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

It was an incredible experience. Everyone was very knowledgeable, professional and helpful. They made a complicated process easy. And, most importantly, had the mortgage and funds ready on time to assure a closing when scheduled and straight forward.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

Veteran United Home Loan is a very professional team of professionals that put their clients needs upfront. I am thankful that I chose their services in buying my first home. I will be forever grateful to them for making my dream become a reality. I recommend Veteran United to anyone that wants A+ service.

headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

Everyone from The Realtor to Our Loan officer, Our Team was amazing. Very Thorough and Timely even being in a 3 hour difference in time zones. Responds to our inquiries and questions in a timely manner.Thanks to everyone on our team!
Respectfully,
Mrs.Kermit Scott (Angela) Susan Perry was our Real Estate Broker with Windermere Real Estate/Whidbey Island.
Robyn Powers with Veterans United and everyone else on our team was great and amazing!
Definitely would recommend.

headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

5 out of 5 Stars
Would Recommend

I’m a first time home buyer. I must admit the whole staff made this home buying journey less stressful and more enjoyable right up to the closing time. I want to say thanks for taking care of me and my family

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Veterans United helped me through every step of the home buying process. All representatives were also very happy and polite.

headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Exceptional in every way. Our VA loan closed more smoothly and faster than many conventional loans!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

It was very pleasant and easy to work with the whole team, Veterans United did an exceptional job.

headshot image of Ryan Miller

Loan Officer: Ryan Miller

NMLS# 2222891

2.5 out of 5 Stars
Would Recommend

Got it done but no communication from team

headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

4.5 out of 5 Stars
Would Recommend
headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend

Great bunch of professionals, made a vet feel appreciated and the process easier than in the past with other lenders.

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

4.5 out of 5 Stars
Would Recommend

VU is great!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

It was a great experience. It was stress free. Tyler and Madi explained everything and there was no confusion. They let us know what we needed. They were nice and polite.This is the first time we had a loan company communicate with us through the whole process. We really appreciate your services. I will be recommending you to others. Thanks Veterans United Home Loans! James and Daisy Jones.

headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

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4.5 out of 5 Stars
Would Recommend

Thank you to our team, they were all so amazing!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Also many thanks to my local Realtor Robin Smith,

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

4 out of 5 Stars
Would Recommend

They make sure you are getting a good home for your money. They also won't let you pay more than the home is worth.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

4.5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Nick and his team at Veterans United were amazing. The home buying process couldn’t have gone any better thanks to their work.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

My Loan Officer Garet Barry and my Loan Coordinator Justina were very helpful and did a great job at keeping me updated throughout the closing process as well as ensuring that things stayed on track. They did an amazing job and we were able to close on our dream home in less than 30 days!

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

1.5 out of 5 Stars

Response from Veterans United

Jerome,

We appreciate you rating your homebuying experience with us. Based on the score, I wanted to invite you to connect with our Client Advocate team. If you’d like, you can talk with us one-on-one about your experience. We’re here to listen especially when the level of service you expect from us doesn’t line up with your experience. Sharing your feedback makes it possible for us to follow up with the appropriate loan teams and training managers as needed and to ensure no other Veterans have the same experience going forward.
 
We hope to hear from you soon and wish you the very best in your new home.

Sincerely,
Kendra, Client Relations

More Reviews

See all 382,129 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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